The entire crew at KS Audio are knowledgeable, personable and stand behind what they do. During a recent installation, some modifications were necessary and they managed the challenges while staying on target with the project. Each team member seemed very knowledgeable/familiar with the plan even though it seemed pretty complex to me! The most impressive part was the responsiveness to trouble shooting afterward. This is not a fly by night operation. If you want to make an investment in home automation or simply get some TVs installed that work, this is the place for you.
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Wanted to give you some (very good) feedback on the installation at my house today. First, the initial visit by Titus was terrific. Not a hard sell at all, and yet he subtly suggested a Sonos System to help resolve my stereo issues. Titus was so subtle, so thorough, and so convincing that I agreed to get one!
KS Audio Video is a full service technology retailer and installation company servicing both commercial and residential customers. We are conveniently located in Cornelius, NC just twenty miles north of Charlotte. We have been in business since 1986 and we have been proudly serving the greater Charlotte area since 1994.
We roll a fleet of trucks each and every day. Give us a call and we will be more than happy to send a service professional to your home or business. We have a complete field service dispatching system designed to exceed customer service expectations. We will effectively communicate with you throughout the entire process from the initial service request to completion.
We understand most customers do not like surprises and neither do we. Our experienced system designers will ensure your project gets scoped properly with the right parts. Our onsite consultation is second to none. We start by listening! We review any documents you may have such as blueprints and concept cut sheets.
Reviews (19)
Carol Eyler
Jun 16, 2022
Spoke to someone on my first call who listened to me speak to my problem and needs. Routed me to the correct person who set up my appointment. The technician who came was knowledgeable and professional and fixed my problem. The price was excellent! I plan on using them for future needs. Highly recommend!
Mike Brewer
Jun 03, 2022
Byron Eastman Jr
May 16, 2022
Jon Mertes
May 09, 2022
I had KS install my theatre. The installation team was outstanding. All of them were well qualified and they went far above what I was expecting. Tony in sales was great as well. They are very responsive and a very professional organization. I have used other AV companies in both Charlotte and Winston-Salem previously. I have nothing negative to say about them. However, by far KS was superior in every aspect. They have earned my repeat business.
Lisa Simpkins
May 04, 2022
William Conn
Apr 23, 2022
K. S.
Jan 24, 2022
K. Town Design
Sep 14, 2021
I have delt with a lot of AV companies in my years as an Engineer and have found none better. The quality of workmanship is way beyond expectation and the recommendations they gave us for our major church project was spot on. The first time we used it, it was perfect and everyone was pleased with the outcome. Tony Vanderpool is aboslutly the best. Thank You K&S
Omar Little
Aug 14, 2021
Very pleased with our three new Sonos amps and the Samsung Terrace outdoor TV with Sonos soundbar. The whole process from quotation development through installation was flawless. Everyone we dealt with at KS was helpful, friendly, and polite. I rarely give five stars to anything, but KS earned them all.
Michael Williamson
Apr 26, 2021
KS AudioVideo has proven to be the best company for installation and follow up service for all home theater needs. We have used KS AudioVideo for over 4 years now for various projects. Today Daniel came in to help resolve an issue with our bedroom TV. Realizing our WiFi was not up to date, he recommended and installed a unit to give much more capacity using 5G.
This helped with all the cell phones and computers. I have found that all the KS AudioVideo technicians/installers are professional and knowledgeable with very high skill sets. I highly recommend KS AudioVideo without hesitation.
This helped with all the cell phones and computers. I have found that all the KS AudioVideo technicians/installers are professional and knowledgeable with very high skill sets. I highly recommend KS AudioVideo without hesitation.
Bill Morgan
Apr 24, 2021
Matthew Beck
Feb 25, 2021
Third time in working with these guys, and they never disappoint! Ed listened to our needs and budget, and guided us on best options. Chris was thorough and very helpful in showing us how the new system worked and things we could do with it. Absolutely worth every dime spent for this project and we love our new system! Thanks KS Audio!
New Homes At Lake Norman By Matt Morano
Feb 09, 2021
Debbbie C.
Aug 07, 2019
KS Audio Video completely exceeded our expectations in every way. We needed a new lamp for a projector and luckily a neighbor suggested that we give KS Audio Video a call. They responded promptly to my call. I sent some pictures and information to Ed via email so we could be sure they knew what type of system we had and that they had the right equipment to do the job.
They got us scheduled for the next day (due to a cancellation) which was awesome! Daniel arrived on time and swapped out the projector lamp in no time. He then did a full diagnostic on the system and fixed issues with how Geek Squad had set it up (they left it on low def even though the system was high def capable). Daniel wanted to make sure we were getting the highest quality picture possible.
He even went the extra mile and fixed a light that was having a problem with the mount to make sure that our home theater was in tip top shape. Aside from working quick and clean, Daniel was extremely friendly and helpful, and the price was more than fair for the job done. I highly recommend KS Audio Video for any type of home entertainment or home automation work.
They got us scheduled for the next day (due to a cancellation) which was awesome! Daniel arrived on time and swapped out the projector lamp in no time. He then did a full diagnostic on the system and fixed issues with how Geek Squad had set it up (they left it on low def even though the system was high def capable). Daniel wanted to make sure we were getting the highest quality picture possible.
He even went the extra mile and fixed a light that was having a problem with the mount to make sure that our home theater was in tip top shape. Aside from working quick and clean, Daniel was extremely friendly and helpful, and the price was more than fair for the job done. I highly recommend KS Audio Video for any type of home entertainment or home automation work.
M. E.
Apr 19, 2019
Hired KS to install DTV in our town house, a somewhat tricky install given the location and requirements. Ed and his team did a great job of not only on the install but on working with DTV/AT&T to get us a nice deal. Its not easy working with DTV these days. The install team of Ryan and Daniel did a great job the first time. Arrived on time, explained the set up and made sure everything worked.
They had to come back out the bury the cable, they promptly scheduled the appointment, showed up on time and completed the work as requested. Would use this team again. Thanks
They had to come back out the bury the cable, they promptly scheduled the appointment, showed up on time and completed the work as requested. Would use this team again. Thanks
George H.
Jan 14, 2019
I recently moved into the LKN area. Found this AV company online. Very nice, knowledgable, people. I'm particular about every install and voiced my concerns early on with Tony. We remodeled and I didn't want a crew destroying two months of new walls, plaster, paint etc. In a about a 8 hours they were finished with the three large screen, Sonos SB install and heading to another job. They were fantastic. Friendly, clean, totally Pro from the first handshake to the last. Highly recommend them!
Chris C.
Jan 28, 2018
Jessie W.
Apr 26, 2017
J. G.
Jan 27, 2017
Your Rating: 5 Your Review: Chris is one of those rare combinations of talent, dedication and skill you don't often encounter in the service business. The entire team did a great job, but Chris was the mastermind behind the programming and very much the lead man who took me through all the new equipment. The job was really more complicated than anticipated based on my existing equipment that they had to work with - but they made it work well. Chris went above and beyond to make me feel comfortable with the new TV and remote setup and I am grateful for his patience. I highly recommend the team at KS and want to say thanks for the great job and fine work.