A Sunrise agent will assist you in scheduling a service appointment with a certified and experienced technician. Some appointments for Apple devices are available online at Apple's Support and Service Scheduler. At the time of your appointment, an industry-certified and experienced technician will inspect, attempt to duplicate your device's issue, perform diagnostics, and provide repair strategies
Adena Cohen — Terrible experience. I called Apple for an issue with my laptop keyboard and trackpad not responding, and I was away at school