ITS is a highly experienced, a 32 -year old IT consulting (and doing) firm who has helped over 500 clients in the greater Chicago area and nationwide. Our "newest" technician has been with our company since 1996, so we have extremely low turnover compared to other IT firms. At ITS we also know how to help you take advantage of the IT opportunities that exist - using wireless technology to make laptops the communications tool of choice, for example.Or business phone systems and CRM programs that bring a client's data to the screen when a customer service rep takes a phone call.
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To be a trusted team of advisors, anticipating and responding to our clients' needs with solutions that improve our clients' businesses and exceed their expectations. Our values compose the foundation for our firm, providing the framework for our actions and our decisions. We believe adherence to our values will result in our success.
We welcome the opportunity to discuss your specific business issues and goals, and to work with you to find the right solutions for your business. Please give us a call if you have any questions regarding our services. Also we would be happy to know if you have any suggestions for our web site. Or, feel free to stop by our office.
Business owners: significantly cut your long term IT support costs and eliminate the frustration and worry of computer network problems! ITS TeamCare brings enterprise-level IT support to small and medium businesses in the greater Chicago area and nationwide, all for a fixed monthly cost with no long term contract and a money-back guarantee.
The number one feature is the continuous system monitoring. We are now imaging all documents, and with our new client management software, uptime is even more critical. Without ITS TeamCare, if a workstation goes down it would be a minimum of 24 hours before it could get back up and running. Since ITS installs new software, it is better for everybody because they know what we are doing to our computers.
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