In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.
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Outsource IT Solutions Group, Inc. mission is to design high quality, cost effective, technology solutions that provide the greatest return on investment for our growing customer base. Outsource IT Solutions Group, Inc. is a full service IT consulting, networking, and IT solutions firm serving customers in the Naperville, Aurora and Chicagoland area since 1998.
Reduce recurring issues to keep your business running smoothly with our reliable IT support and services. Expedite IT issue resolution with a Chicago IT support that provides responsive 24/7 assistance. Keep your IT spending under control through inclusive pricing that supports your entire infrastructure.
Make better technology decisions that generate long-term value with proactive IT consulting. Get value-driving insights from our expert IT consultants in Chicago who have over 23 years of experience. Discover new opportunities to boost revenue with a consulting firm with over 80 technical certifications.
Leverage our world-class IT outsourcing services in Chicago to improve business performance. Reduce recurring IT issues and get the technical support you need to implement long-term solutions. Protect your information systems with integrated cyber security services and advanced threat detection tools.
Reviews (7)
Tommy Turriff
May 09, 2022
Matt Drescher
Apr 03, 2022
Kathryn Spencer
Jul 14, 2021
Michael Curry
May 31, 2021
George Kouris
Nov 22, 2019
OWNER WHO CARES I have been a loyal customer of Outsource for several years. The owner of the company has restored my faith in business as he reached out to me personally to resolve a difficult situation we were having. He did not have to do that but it certainly speaks volumes to his commitment to customer satisfaction. Issue resolved! Long story short, the leadership of this company cares and will go out of the way to do the right thing. Thank you Don! I look forward to our continued business.
Sandesh Cantilal
Jan 19, 2015
Mark Karkos
Dec 25, 2013
Stay away, overpriced and under qualified. Our company contracted with OSG in September for 5 user IT support. During the initial setup the tech noticed that one of the 4 hard drives on our server was bad. OSG quoted a price that was fair to replace the drive and arranged for their tech to come in and replace it. Without too many details it took their tech's 4 attempts over four weeks to crash our server, complete data loss.
Then they walked away from it. The fourth tech could not figure out what the problem was and left with the server unable to boot, our office was down, files, accounting, emails. Later, we received a call from the owner of OSG telling me that the server was old (2008) and needs to be replaced anyway at a cost of $8000 w/ 16 hour of rebuild time. We immediately called in another IT services company for a second opinion.
They came out within an hour and it was their opinion that significant changes were made to the RAID configuration on the server and that caused the crash. They also quoted us a new server for $2400 and 5 hours to rebuild, which we bought and we're up and running. The sad part of the story is after we hung up with owner of OSG they never called back.
They knew our server was down; they made no attempt to help with recovery and get our company back up, restore data, emails, etc. It wasn't until four days later that we received a call from the salesman asking if we want to go with the new server? Bottom line, OSG left us out in the cold. They botched the install of a new drive on our server, tried to sell us something four times more expensive than what we need and did not perform the disaster recovery duties they were hired for.
Then they walked away from it. The fourth tech could not figure out what the problem was and left with the server unable to boot, our office was down, files, accounting, emails. Later, we received a call from the owner of OSG telling me that the server was old (2008) and needs to be replaced anyway at a cost of $8000 w/ 16 hour of rebuild time. We immediately called in another IT services company for a second opinion.
They came out within an hour and it was their opinion that significant changes were made to the RAID configuration on the server and that caused the crash. They also quoted us a new server for $2400 and 5 hours to rebuild, which we bought and we're up and running. The sad part of the story is after we hung up with owner of OSG they never called back.
They knew our server was down; they made no attempt to help with recovery and get our company back up, restore data, emails, etc. It wasn't until four days later that we received a call from the salesman asking if we want to go with the new server? Bottom line, OSG left us out in the cold. They botched the install of a new drive on our server, tried to sell us something four times more expensive than what we need and did not perform the disaster recovery duties they were hired for.
