My experience was good because the technician called me quickly and was able to resolve the issue in a timely manner. Jonathan was very thorough and communicated all the relevant information I needed to make a decision. Daniel was very helpful in getting us set up for working remotely even as we are all going through a time of great change. He was very professional and attentive to our needs. Chris worked real hard to figure out my issues with VPN and came up with a solution that works. Sean was able to address my initial issue and took the extra time to get back my bookmarks that were lost.
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We Provide Professional IT Support Services to Businesses Throughout Southern New Hampshire & Massachusetts. Established in 1985, White Mountain has been a leader in the computer support and Managed IT Services field for over thirty-five years. Although we have experienced many significant technology changes during the last three decades, we have never deviated from our primary goals and core competencies, that of being a world-class IT service and support provider focused entirely on our client's needs.
White Mountain has provided Professional Managed IT Services to small businesses throughout New England for over thirty years. If you are having excessive-tech problems or are suffering from inefficient systems, it is most likely due to a lack of proper IT Management. We understand the value of instituting and following professional management systems to help ensure the quality of service, consistency, and adherence to standard operating procedures and best practices.Regardless of whether your business has in-house resources or uses an outside Managed IT Service Provider, SOMEONE needs to provide oversight and management of the systems, procedures, people, and service delivery process.
Most small and mid-sized businesses depend on technology for at least some part of what they do, but more often than not, these systems are thought of as a necessary expense rather than as a strategic tool. We find many IT firms who claim to offer IT Consulting Services, actually spend more time talking about the 'speeds and feeds' of PCs and servers, or focus on the plumbing of technology, rather than focusing on how you can use technology to solve business problems.We call that Computer Consulting, rather than IT consulting.
We will respond shortly to provide more detailed information about our company and services and learn more about your needs. We respect your time and privacy, and we promise not to bug you with endless sales calls. Whether you require occasional hourly project work or would like an all-inclusive Managed IT Service agreement, White Mountain can provide your business the expert services and professional IT management that our clients have come to expect for over thirty years.Here are some of the most common complaints we hear from businesses that aren't satisfied with their IT vendor and want to switch to White Mountain.
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