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At Richline Technical Services, we don't just want to be your "IT Guy", we want to be your technology partner and trusted advisor. We believe in a symbiotic relationship where your IT Consultant helps you get where you're trying to go as a company, saving you some time and money along the way, and increases your productivity and quality of life in the end through better technology and better management of your IT infrastructure. We won't try to sell you solutions you don't need and we'll advise of the best options for your business even if that means that solution may not be with us.
Services
Richline handles most anything you'd think to call an IT/Computer guy for, from "my Outlook is locked up", to "design me a network to connect my remote office", to "Holy crap I think Joe got a virus(again)!" and stranger things than you can probably imagine. Classic (or Premise based) Phone systems and Unified Communications Systems - Maintain your old system (Mitel, ShoreTel, Avaya, Nortel and others) or help you in to a new modern system.
If there is an emergency, and you need us to work on something as an emergency after hours, yes, their is an additional charge. We sometimes schedule to do work outside of work hours. If the work you are referring to is scheduled by one of our technicians then no, you won't be charged any extra. They are IT guys.
New Phone System-whether its "I'm a new business, need a phone system that is flexible for how we work." Existing Phone System-"Help, my phone system is broken" or maybe "My old phone guy retired on me, can you help!" We have many models and brands we can work on and some we can't from simple multi-lines to PBX.
Reviews (4)
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Jessica Vargas
Jun 24, 2022
We use Richline for IT support and Andrew is our IT tech. He is quick to respond to us when we have issues that we need resolved. Andrew is extremely knowledgeable and always gets us back on track if we need it.
Dez Mdz
Jun 20, 2022
Thank you Andrew for always being prompt and super helpful when we run into PC issues!
Deanne Ramirez
Jun 18, 2022
Our office uses Richline for our IT support and our rep Andrew is the best. He is knowledgeable and willing to help with any issues that arises. He is fast in responding to my emails/tickets and always helpful. You rock Andrew! Keep up the good work. We enjoy your company around the office. :
Brenda Marroquin
Oct 28, 2019
Richline Technical Services has been there for our firm for the last 20 years. They were especially helpful during the Covid-19 situation in getting us ready to work from home. Special thanks to Josh, Matt and the rest of the team for your help and putting up me! Thanks Again You Guys are the Best!