Mike Cardella is CEO and founder of ICS () and a Microsoft Certified Professional. He started his career in 2001 and after demonstrating his ability to develop and manage Small Business networks, he quickly ventured to start ICS in 2002. As a result of his strong work ethic and ability to rapidly learn new technologies, ICS saw immediate and persistent success and growth. Since the company's humble beginning, ICS has grown into a globally recognized Cloud Computing and Managed IT Service Provider, currently supporting over 2500 end users.
Follow us
Services
Our NJ 24/7 remote support and IT help desk services help thousands of hardworking end users get their jobs done every business day. Our process is simple and easy, we securely connect to your employee computers to provide IT technical support services for desktop, laptop, and workstation issues. When your users cannot connect to a VPN, Microsoft Outlook won't open, or a system becomes infected with malware or ransomware, our IT support team quickly takes action.We connect, fix, and prevent the same IT problems from happening again all while meeting or beating our promised response times.
When it comes to your business, IT management & cyber security must be handled by experienced and certified professionals that utilize the proper standard operating procedures to keep business networks safe and secure. With our multipoint cyber security assessment & risk management audit you will know if your outsourced MSP or internal IT team is following industry best practices and is doing everything they can to keep your corporate network secure.When we initially engage with a new client, the first thing we do is inventory, assess, and audit - then we report the weaknesses and vulnerabilities found.
Integrated Computer Services provides industry leading 24x7 remote help desk support and technical support services to enable NJ & NY businesses to grow and thrive. We help thousands of hardworking employees and end users get their jobs done without having to worry about time consuming computer and networking problems.
Looking to outsource your NJ IT department and helpdesk team but worried about getting quality service? We are the IT support provider of your dreams that has a team of technical support super heros that are eager to please and go the extra mile. There are plenty of IT support providers to choose from but the difficulty is finding an NJ help desk and desktop support team that is extremely detail oriented, follows the ITIL service life cycle and will go above and beyond in order to exceed your expectations.
Reviews (11)
Janeice Jennings
Mar 10, 2022
Delric Admin
Apr 04, 2021
Brittany Chery
Aug 16, 2020
Ranganathan Acharya
Jan 25, 2020
Denise Homeijer
Oct 02, 2019
Our company has been a client of ICS for approximately 6 years now and I have to say they are by far the most outstanding IT company to work with. Mazzy, John, and the rest of the team, always go above and beyond to help us with any problem - big or small. They respond immediately and are always professional, courteous, and personable. I would highly recommend that anyone use this company!
Alvaro Gomez
Aug 17, 2019
I've had the pleasure of working with ICS for the past few years and they have not only been our support group, but true partners in helping us run an efficient operation. Our team can always count on them to keep us running effectively and always with the highest level of professionalism and response time. Great job ICS!
Rodger Hardy
Apr 16, 2019
I could not be more pleased with the tech support provided by Mazzy who works with this company. He is extremely knowledgeable and handles every problem sent to him in a very timely and proficient manner. He is definitely an asset to this great company! I would highly recommend using Integrated computer services for all your technical support needs.
Glorisa Catala
Jun 23, 2018
ICS (Integrated Computer Services) is one of the best IT support companies we have ever experienced. Their representatives are patient, professional and most of all knowledgeable. They are extremely efficient, savvy, prompt, transparent, and very reasonable. As a company, we could not ask for anything better! I recommend them all the way!
Michael Gorney
Jun 04, 2018
The ICS technical support engineer that assisted my company with our recent IT issues was Humberto Acosta. Humberto was extremely professional and knowledgeable. He resolved the computer problems we were experiencing quickly and completely. I will definitely trust ICS with our IT support needs and would highly recommend them.
Gary Smerillo
Jan 01, 2018
Linda Modugno
Apr 29, 2017
Our company has been working with ICS for 4+ years, and we constantly have had positive experiences with them. All ICS staff are wonderful! We are a fast growing company and always in need of technical support and they are always there to help, and most importantly are very patient with everyone. They respond to our requests in a timely manner and are able to fix the problem remotely.
I personally feel that they deserve five stars in customer service and - expertise. I would like to give special thanks to Humberto Acosta; Jake Blakely; Orlando Gomez and the rest of the team - and look forward to continue working with their team.
I personally feel that they deserve five stars in customer service and - expertise. I would like to give special thanks to Humberto Acosta; Jake Blakely; Orlando Gomez and the rest of the team - and look forward to continue working with their team.
