Shoreline Computer Systems

We are a small office in Holland and have been using Shoreline for over 5 years. We have found them to offer proactive service and IT suggestions. The service is consistently fast and friendly. Because of solutions implemented by Shoreline we've had reliable remote access which has allowed us to be more flexible in our work. The hardware Shoreline installed has been quality and long-lasting.

It is clear in all they do that Shoreline takes IT security seriously and we feel well protected by the systems they've put in place. Overall, we have been very pleased with the great relationship we've built with Shoreline and consider them a true partner in functioning at our best.

Shoreline Technology Solutions has been our IT specialists since 2016 and they took us from a very antiquated system to something that works for our busy lives at Harbor Humane Society. We have over 5 years of great support with Shoreline. They are extremely fast and typically address our concerns within the same day. They offer proactive services and suggestions.

They are helping us with our long term IT security goals as well as continuing to maintain and update our equipment and systems as needed. We highly recommend Shoreline Technology Solutions to meet your business needs!

Shoreline Technology had been with us for 7 plus years. They have done a great job of moving us to a reliable system environment, moving us to new platforms, responding to our urgent requests and providing us with counsel on system development. They manage all of our devices, wireless and system server, and all of our user devices. They always respond to our needs quickly and we value having them as a trusted valued added partner.

With lots of sensitive and confidential information on our servers, its great to know we have a partner who is looking out for our best interests and the interests of the church. We would not want to be with any other IT provider. We were and it was not a pleasant relationship. I would recommend to any company looking to have a value added partners, look no further Shoreline Technology is the answer.

Mark and his team at Shoreline have been fantastic to work with as Shoreline helped us unbundle and reconfigure our network this past year! They worked around our schedule to minimize downtime and quickly responded when we had questions. Highly recommend

I'm an IT professional that supports a large company (23 locations) by myself. There are times, especially when it comes to Server work, that I need someone that I can call for assistance. I have worked with Shoreline for about 6 years now and they are GREAT! Very professional, quick to respond and very reasonably priced. Because I work in the industry, I have dealt with many companies like Shoreline and I can honestly say that they are a pleasure to work with. If you are looking for someone to support your technology, look no further because these guys are the best!

Basic IT break-fix issues are unpredictable and sometimes maddening - especially if they're left to accumulate over time. A dependable and competent resource for IT is very important for us and has been surprisingly hard to find, but that's exactly what we have now after signing up with Shoreline. They're responsive, professional and efficient (and nice to be around!). Our productivity has increased and downtime has virtually disappeared.

Ok Tire has been using Shoreline for over 15 years. We recommend them to anyone looking for an IT service that responds promptly when you contact them and their Equipment is high quality at a good value. Our server they built just keeps on going. Mark meets with us on a regular basis to go over what our plans are so they can stay on top of our IT needs. They are a great bunch of guys!

I can't say enough good things about Shoreline Technology Solutions. They have been great to work with and are always responsive to our requests. They were life saving when we had to move all of our employees from working in the office to working remotely. They had us up and running within a day. They also helped us purchase new wireless hardware, new computers and upgrade our computer software. We are glad to have them as our IT professionals!

We hired Shoreline Technology Solutions (STS) in January 2021 to be our managed IT provider and migrate our current IT environment onto a brand new, cloud-based system utilizing Microsoft 365. Our situation was challenging and unique, but Mark and his team didn't hesitate to take on the challenge. During the planning stages, STS was very proactive in making recommendations for items we never considered.

They helped us plan and think through all stages of the migration process. We couldn't have asked for a more seamless and easy transition. Downtime was minimal and any end-user issues were met with friendly, efficient service. Now that we're through the migration, our organization is happily working under the new system with great efficiency. We look forward to a long-standing relationship with STS as our IT service provider.

Appenx Inc. started using Shoreline Technology about a year ago. We had a patchwork of old computer systems in place (with many failures) prior to their involvement and were in the beginning stages of implementing a new all encompassing business system. We needed help with a new server and workstations that were more dependable, setting up more modern email, working with our legacy business system provider and backups to ensure our data is secure.

We interviewed many local IT companies that all had positive attributes but felt Mark and his team had the expertise, honest feedback and reasonable pricing to fit our needs. The Shoreline team has done a great job with our goals above and helping us keep some of our older systems going (which has really helped spread out some of the costs), implementing new systems and communicating with our other IT related vendors to keep things running smoothly and let us focus on our business rather than our computers. I would highly recommend Shoreline Tech!

Very bad experiance with this company. I brought my computer in to have it cleaned of pop ups and left with a computer that shut down every 3-5 minutes, brought it back in and left again with a computer that shut down every 3-5 minutes but now no longer had microsoft word and other applications and half of the songs from my music list were missing.

The tech who worked on it was fired because of this incident and others and after writhing a review on Google the owner called me and said they would "make it right" and to bring it back in and he would look at it personally. Still no progress and after the sixth time bringing it in the owner said that he refuses to work on it again and to not bring it back. Does that sound like making it right to you? Needless to say Shoreline Computer Systems proved to me that they do not take customer service or satisfaction serious at all. I highly reccomend not going to this store for anything.