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Business Engineering We deliver world-class pro-active IT solutions that keep your organization up and running. Our clients trust BEI to keep their IT and business secure, operational, and on target to achieve their business objectives. The masterful understanding of business and technology starts and ends in the same place-documentation. This is the key to reducing IT downtime, removing doubt, and building lasting trust.
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We are the D.C. metro area's IT support team. Businesses turn to us when consistent, unexpected issues become unacceptable. We are a service company that puts the needs of our clients first, and if that means going to ridiculous lengths to keep them operational, we do. Founded in 1987, BEI has built a reputation for helping businesses overcome their technology obstacles.
Four years in a row BEI has been voted to be one of the Best Places to Work in Washington D.C. in a survey of our staff that was run by the Washington Business Journal. The award recognizes the best workplaces and company cultures based on employee reviews, looking for companies that go beyond the norm to foster an enjoyable and meaningful work experience.
IT problems are not fun surprises. They're horrible. They pop up at the worst possible times and bring your momentum, your productivity, to a grinding halt. It doesn't matter what tools IT support companies use. Most professionals in this field can easily identify potential network issues. But without strategic processes to address weak spots in your IT infrastructure, opportunities to make your network better will just fall through the cracks.
Sentry from BEI is IT network monitoring done right. We'll keep an eye on your network 24/7. You'll always know what's going on via regular, thorough reports. Sentry monitors and updates your network, and Guardian Managed IT Services adds unlimited helpdesk and onsite support. The better you understand how your IT network is actually performing, the more efficient and effective your whole organization can become.
Reviews (11)
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Carolynn Swain
Nov 12, 2021
Critical: Professionalism Don't ever try to work there and poor work ethic. Poor training and inability to communicate effectively. Worked there a week and 2 days. Doing things outside my job description and not given the chance to succeed. CEO not fair at all.
Sonia Fischer
Jan 02, 2020
BEI has supported our health care IT needs for years and not only maintain functionality and security of our network, but also offer best practices with advances in technology. The engineers continually rise to the challenges presented and keep patient privacy and security at the forefront in each conversation.
Jamie Simonds
Feb 04, 2019
BEI is always quick to respond to our issues and is usually able to fix them right away. Techs are personable and really easy to work with. I love the email request system to request services and track the status of your requests!
Cecelia Rhoads
Jan 16, 2019
BEI is a wonderful asset to our internal business success. Consisting of a knowledgeable and reliably trained staff, BEI provides excellent support with infrastructure, hardware and software throughout the enterprise. Brett, Alex, Albert, Michael, Suki, and Luis (among many others) are a fantastic team that provide great value and perform great work. If you are in need of a diligent, effective and progressive IT services team, BEI is your best bet! Cecelia Rhoads Euclid Systems Corporation IT Manager
Medpeds Staff
Dec 31, 2018
I cannot say enough about how happy MedPeds, LLC is with support from BEI! We switched from another IT support company to BEI five or six years ago, because we needed support that understood the urgency and unique IT needs of a medical practice. BEI's engineers are very knowledgeable, understanding, and efficient in resolving IT-related problems. They also are helpful in ensuring that privacy and security issues are addressed proactively.
C. D.
Dec 13, 2018
BEI has been our IT Support Company for a few years. Everyone there is very friendly & supportive. Any and all of our issues are handled with such care, knowledge and efficiency. We would recommend BEI to anyone looking for the best!
Elizabeth Gemoets
Nov 23, 2018
I've worked with BEI for more than 20 years, at more than one organization, and I would hire them again if given the opportunity. Providing comprehensive IT support, their staff are honest, friendly, and unusually good at the client interface that is often challenging for IT service providers. The stability and attentiveness of the owners is apparent in the longevity of core employees and consistent excellent service. I highly recommend BEI.
Due Process Of Law Foundation
Nov 07, 2018
BEI is fantastic! Everyone who works there is so kind and very responsive. We were very dissatisfied with our old IT company and spent weeks interviewing numerous IT companies. We were sold on BEI almost immediately. The service they provide is thorough, competent, efficient, and friendly. Your account will have a dedicated representative to respond to any concerns and ensure that BEI is working for us.

Their customer service system ensures that engineers are providing a high level of service. Would definitely recommend to any organization struggling to manage their own IT - it's worth it.
Debbie Barwick
Oct 19, 2018
Working with BEI is like having your own IT Expert on your staff. They are experts at what they do and extremely professional. They care about our business and help keep our technology running smoothly. I highly recommend them to anyone with IT needs.
Rachonda Dixon
Aug 15, 2018
BEI has been our IT Support company for 4 years. We been very pleased with their services. Their technicians are personable, knowledgeable and efficient. On a personal note, some days I would go computer crazy if I couldn't pick-up the phone and call BEI.
Abbey Cantolina
May 26, 2018
BEI has been nothing but helpful since we hired them; their technicians provide excellent customer service without condescension, their response times are quick, and they always go above and beyond to resolve our IT problems. I highly recommend their services!