Built on ServiceNow's ITSM Pro Suite, Modern Service Desk is the first solution of its kind to combine both ServiceNow and (our parent company) Milestone's Service Desk Managed Services to allow clients to stand up a modern service desk with predictable monthly spend. As a ServiceNow Elite IT Consulting Partner, Covestic provides managed IT services, project portfolio management, staffing, and technology solutions to the world's top brands.
Services
Expert IT services and solutions that optimize the your technology investment across your business. Founded in 2001, Covestic is a leading business and IT consulting services company headquartered in Kirkland, Washington, and delivers services everywhere. We are a ServiceNow "Elite" Partner that works with many of the most recognizable brands in the world.
Since our inception in 2001, we have focused on providing high quality, professional IT consulting services. Covestic is a recognized Elite ServiceNow Consulting partner, delivering a comprehensive suite of service offerings based on our deep expertise in IT Service Management, IT Operations and the ServiceNow platform.
Covestic is a recognized Elite ServiceNow partner, delivering a comprehensive suite of service offerings based on our deep expertise in IT Service Management, IT Operations and the ServiceNow platform. ServiceNow provides a complete service management package for IT, Customer Service, Security Operations, Facilities, HR and Field Services to maximize your bottom line for traditional integrated solutions.
When your organization is ready to optimize efficiency, ensure quality and minimize costs, Covestic can help by delivering an effective IT Service Management solution. The journey to adopt ITIL can have some challenges along the way. Covestic's ITIL eBook explores the top 15 mistakes people make on the road to ITIL success.
Reviews (5)
Cat Johnson
Jun 03, 2021
Juan Luna
Jan 22, 2017
M. S.
Dec 14, 2014
Be very cautious of this contract agency. Unreliable contracts and unprofessionalism around every corner. They do not check their contracts out - they blindly send contractors into positions and they will not assist you afterward once the contract is over or cut. My contract ended abruptly after beginning and I never heard back from this place to work on getting me placed elsewhere.
Senior management is very unprofessional - they do not care about the people doing the work at the site and that same management is who you have to worry about when it comes to spreading negativity to their client. There's extremely low morale in the company - two other contractors quit without notice within the same month I began. If there could be a 0 star option, that would be more appropriate to give. They do offer competitive benefits, but without a job that's secure, that's not very valuable.
Senior management is very unprofessional - they do not care about the people doing the work at the site and that same management is who you have to worry about when it comes to spreading negativity to their client. There's extremely low morale in the company - two other contractors quit without notice within the same month I began. If there could be a 0 star option, that would be more appropriate to give. They do offer competitive benefits, but without a job that's secure, that's not very valuable.
R. S.
Aug 21, 2013
Be careful working for these guys. Unfortunately there is poor communication between the home office and their on site employees. They also have on-site managers (Sean McGranaham) who will spread rumors to a customer just to get the customer to ask for your removal from a contract if he doesn't like you. They will also make sure that you train your replacement before letting you go. They do pay ontime and have competitive wages but you always have to watch your back. If they ever decided to get rid of these bad seeds then it would be a great place.
Keith S.
May 22, 2013
