DrPCFix.com has been building great relationships with people by providing Guaranteed Satisfied customers since 2003. We are the most affordable online computer repair company there is. We have a policy that if we don't fix it, we don't charge you. AND - we never charge to just look at a computer, bring it by - we'll give you a free opinion! We understand your business processes and goals and provide you focused well-informed technology solutions. Let us help you harness today's technology solutions and help you achieve your goals for success.
Services
Our technicians have years of experience with all sorts of hardware or software related problems and we have seen it all. We offer repairs on all types of computers- desktops, laptops, netbooks, all-in-ones, even Mac products! We are proud to serve businesses and individuals from the Greater Seattle area, including Redmond, Bellevue, Kirkland, Woodinville, Issaquah, Bothell and beyond! The process is simple - just bring in the computer to our shop and we can get it checked in for a free diagnostic!
Whether in our office in Redmond WA or at your location, we can clean it up and optimize your PC with our special tuneup process that is guaranteed to increase the speed of your PC (your mileage may vary) or your money back. Just bring your computer into our shop and we can turn around most tuneups within 24 hours!
Computer viruses and malware are so common that they are the vast majority of the work we do. We remove the toughest viruses and malware every single day. We use industry-standard tools and leading removal devices, as well as some of our own tricks. Many of the viruses will continue to re-install after being removed if you don't use the right tool. Call Dr PC Fix at 425-214-5241 or come stop by our location today so we can get your computer free of viruses as soon as possible!.
Dr PC Fix has the experience, tools and creativity to build a PC to your exact specifications. For just $250 plus the cost of parts, you can have a built-to-order system perfect for gaming, high-end workstations, or more. In addition, Dr PC Fix is also very excited to now offer custom liquid cooling loop jobs as well.
Reviews (28)
Roger J.
Jun 27, 2022
Jonathan Phillips
Jun 02, 2022
Frank Flitton
May 27, 2022
Lee Bellah
May 13, 2022
Had to repair a broken screen and hinges on a newer dell laptop. Dell was obviously not helpful and other repair places were not able to obtain the parts that were needed. Thor was able to get all of the parts quicker than expected and the overall fix was quick and flawless. I would highly recommend them for any computer repairs and will be using them again if we have any computer issues.
Tj Morris
May 06, 2022
Thor helped walk me through the choices necessary to install a new SSD OS drive and a failed D rive in my custom built DAW along with Data recovery. I was happy to find local pros to handle the task rather than ship it back to the designers. This machine is now performing better than 8 years ago! Much thanks to the Dr PC Fix team!
Allen W.
Apr 26, 2022
I had a mechanical hard drive failure on a drive that I should have backed up years ago. (Baby pictures, taxes, short stories, etc. all potentially lost.) After a quick scan to see if the data was recoverable via software, all hope appeared lost when the results came back. James explained the options and was able to get the drive to a specialist in CA who was able to recover 99%+ of the data on the drive.
Kay B.
Apr 21, 2022
We got excellent service from DrPCFix when we took our dead computer in and asked if it was possible to retrieve our personal data. Within 1 - 1.5 hrs we were called to come and get the data. What fabulous service; both of the employees we met were right on top of their game. We know where to go if we ever have another computer retrieva/repair job - DR PC FIX!
Alison S.
Apr 21, 2022
Dr. PC Fix is my all-time go-to for laptop software and hardware fixes. These guys are not only super-smart, efficient, and have great customer service skills, they are all-around good people. You will be treated with respect, no matter what your PC issue is and from start to finish you will have a great peace of mind these guys have your back.
Hideki O.
Apr 20, 2022
Paul J.
Apr 14, 2022
David Felstead
Apr 10, 2022
Shayne Mei
Apr 04, 2022
Brad M.
Apr 04, 2022
Liz G.
Mar 29, 2022
Tay Man
Mar 20, 2022
First time at this computer repair shop. I was highly impressed with the business. It was casual, no appointment required. Both James and Thor were straight to the point and friendly. As a online independent reseller, customer service is everything. These guys were extremely fast fixing my computer. James asked me some questions of what was wrong.
I explained my situation and he had the diagnostics completed with in a couple hours. He gave me a call and explained all the options he could do for me. They didn't charge much to completely replace my motherboard, in fact I thought it was the wrong price at first because of how much labor I thought was involved. I would highly recommend this place and will be going back for any computer related issues. Thanks again gents!
I explained my situation and he had the diagnostics completed with in a couple hours. He gave me a call and explained all the options he could do for me. They didn't charge much to completely replace my motherboard, in fact I thought it was the wrong price at first because of how much labor I thought was involved. I would highly recommend this place and will be going back for any computer related issues. Thanks again gents!
Mary Deitch
Feb 06, 2022
Go here for fast, professional, friendly and knowledgeable service. They saved me when my laptop was unsavable. Got me going a a new one after saving my files. Very patient answering my numerous questions and giving me solid advice. I am so glad I found them and will go back if there are any future issues! I will recommend them to anyone I know with computer issues. We need more small businesses like Dr PC Fix!
Ellen Renfroe
Jan 26, 2022
Micah F.
Jan 22, 2022
Faced with the risk of losing my hard-drive's data, Dr PC Fix was able to get the job done, keeping me consistently posted with possibilities of courses of action. Brought in late in the day, they got the machine checked in, went through exactly what would and would not be saved by the recovery, and evaluated the data on the faulty drive. If troubles arrived, they'd need an external HD that would be large enough to hold all the recovery data (2TB, which neither me or they had on hand, meaning in that case, they'd only be able to get to that by next week.) Next morning, they called me up and said the data was still reachable directly, and that they could instead do a direct file transfer WHILE getting me a snazzy new NVMe drive.
I signed on for that immediately, and the data copy was completed by the the day after that. A small hiccup occured upon booting the computer up back at home, when I realized that the copy didn't actually get the main things I needed from the old drive, my Pictures and Documents. Thankfully they had given me the old faulty drive back and I was able to juryrig my way back into getting those files back. I'm still not sure how the methodology of what could and could not be copied over made any sense - the store said specifically the files that would be recovered included: pictures, documents, music, and other storage files, but NOT things like apps or games. Ironically, this was the exact opposite of what I ended up getting, as because I had put most of my game files in a "Game Archive" folder, just about every game I had was still installed on the new drive and completely runnable through Steam.
In any case if I hadn't tried backing things up through OneDrive, it probably would've gone through with less hiccups. The takeaway is that all my files are now safe-and-sound, my computer boots up WAY faster with the new drive, and all is well, even with the small hiccup at the finish line.
I signed on for that immediately, and the data copy was completed by the the day after that. A small hiccup occured upon booting the computer up back at home, when I realized that the copy didn't actually get the main things I needed from the old drive, my Pictures and Documents. Thankfully they had given me the old faulty drive back and I was able to juryrig my way back into getting those files back. I'm still not sure how the methodology of what could and could not be copied over made any sense - the store said specifically the files that would be recovered included: pictures, documents, music, and other storage files, but NOT things like apps or games. Ironically, this was the exact opposite of what I ended up getting, as because I had put most of my game files in a "Game Archive" folder, just about every game I had was still installed on the new drive and completely runnable through Steam.
In any case if I hadn't tried backing things up through OneDrive, it probably would've gone through with less hiccups. The takeaway is that all my files are now safe-and-sound, my computer boots up WAY faster with the new drive, and all is well, even with the small hiccup at the finish line.
Tiffany A.
Jan 19, 2022
I was having hardware issues with a new PC build and couldn't narrow down where the issue was any further, so I took it in to these guys at Noon on Saturday and they had it posting and back to me by about 4pm, with cables more neatly in place, and the price was reasonable. They're very knowledgeable and listened carefully to what I had to say. I would 100% use them again and recommend them to others. I thought the reviews were too good to be true, but they matched my experience!
Amanda S.
Jan 15, 2022
I couldn't recommend this place enough! My laptop fans were failing, so I ordered some new ones and took it all in to have them switched out. From the second I walked in, they were super welcoming and friendly and explained the whole process to me in detail. I was told it would be an hour at the most, so I killed some time around town, and after about 35 minutes, I got a call saying they were already finished.
They replaced the fans and thermal grease and it only cost about $55! My laptop has been running without any issues for days now, pretty much just as well as the day I got it : I'll be coming here for all of my computer troubles from now on and I will definitely encourage others to do the same! If you're having trouble finding somewhere to take your PC, look no further, this is the place. You won't regret it!
They replaced the fans and thermal grease and it only cost about $55! My laptop has been running without any issues for days now, pretty much just as well as the day I got it : I'll be coming here for all of my computer troubles from now on and I will definitely encourage others to do the same! If you're having trouble finding somewhere to take your PC, look no further, this is the place. You won't regret it!
Chris L.
Jan 14, 2022
Brandon G.
Jan 01, 2022
Tao Y.
Dec 11, 2021
Jack M.
Nov 17, 2021
Brought my desktop in for a evaluation of failure and possible repair. Responded within two hours. The repair would not have made economic sense. When I offered to pay for the diagnostic time, he refused stating his firm's policy is to charge when actual repair is done. I found him to be professional, courteous, fast and knowledgeable. Will return for any future work.
Gabriel R.
Nov 08, 2021
James and co/ were a pleasure to work with! Came to them for a rather difficult custom PC build in a very small (ITX) case with millimeter clearance and they were still able to turn around my order in under a day. Communication was great and James and co. were extremely helpful throughout the process.
Thaddeus V.
Nov 07, 2021
Jessica J.
Oct 21, 2021
Richard P.
Apr 14, 2021