No other provider brings our passion, experience, and long-term relationships to provide an exceptional customer experience. Since 1999 we've been providing small businesses in the Madison area with friendly IT support and consultancy services. We bring our "can do" approach to jobs large and small, on or off-site, and can always tailor a solution to meet your needs.Book your free assessment and find out why thousands of end users select DirectNetworks as their IT partner every day. Not only will you have more time to devote to your business but you'll be cutting costs and boosting productivity too.
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DirectNetworks believes a managed service provider's duty is to provide exceptional IT service and solutions to keep our customers' IT running smoothly. Our system of assigning teams to support a client makes our remote help desk support and field engineers more like the IT department down the hall than external people.
Since 1999 DirectNetworks, Inc. has been providing IT support in Wisconsin to small and medium-sized business who rely on their tech to operate their organization. That's more than 14 years of services, solutions and support - and in the IT industry that's a lifetime! In fact, between us, our qualified team of consultants, project managers, installers and engineers have over seventy-five years of experience in providing infrastructure, data and voice solutions.Not only that but we're probably one of the hardest working companies in Madison, WI: our service team is at your beck and call 24x7x365 - and we don't charge extortionate rates for that support either.
Following in the footsteps of many great startups, DirectNetworks, Inc. began in 1999 out of a second-story Madison apartment. With brisk sales and steady growth, DirectNetworks outgrew its humble roots. In 2005, DirectNetworks renovated a Beltline warehouse into a new high-tech facility designed to provide top-of-the-line IT solutions to its small-to-medium-sized business clients and space for its growing number of employees.
At DirectNetworks we take support seriously; after all, it is our job. Our remote help desk is available 24 hours a day, 365 days of the year; with backup from onsite engineers, we ensure that a problem surfacing on a Sunday won't have to wait until Monday morning. We pride ourselves on maintaining the best uptime track record in the area.
Reviews (10)
Troy Brunkow
Apr 11, 2022
Nosaert
Feb 18, 2020
DirectNetworks was a big help this past weekend in bringing our company infrastructure back online. I was notified by one of their engineers about a couple of offline servers that had gotten stuck in a boot loop due to a bad Microsoft windows update. With the engineer's help I was able to successfully resolve the issue and bring all network services back online without any noticeable downtime to my end users.
Without DirectNetworks engineer's prompt notification and help I would have most likely woken up to frantic calls and texts from my end users Monday morning when our company servers would have still been down. Thanks a bunch!
Without DirectNetworks engineer's prompt notification and help I would have most likely woken up to frantic calls and texts from my end users Monday morning when our company servers would have still been down. Thanks a bunch!
Long Term Care Institute Inc
Sep 10, 2019
Vince Ziegler
Oct 26, 2018
Chelsea Chrouser
Sep 01, 2018
David Petrie
Jun 07, 2018
Jennie Goebel
May 01, 2018
Julie Allord
Apr 20, 2018
Brett Kirner
Apr 12, 2018
Zack Reithmeyer
Jan 29, 2018
