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Technology management that accelerates business growth, improves employee productivity and strengthens cybersecurity. We make your transition to remote work as safe, efficient, and painless as possible, even during emergency situations. Our trained experts provide ongoing IT support and services that are available to you and your team 24/7 (both on-site or by phone). Our cybersecurity solutions provide you and your team with the comfort of knowing your businesses critical data is protected and secured.
Services
Delivering best in class customer experience and responsive IT solutions to small businesses. We pride ourselves in delivering you the best in class customer experience and IT support in Minnesota! We are not only going to set up a personal strategy plan based on your business objectives and needs, but also will recommend you the best suite of IT services your business should have. Our team of experienced, knowledgeable, and professional technology specialists will be ready to assist you when you need them.
From helping you track contractual obligations and insurance requirements - we help you navigate the complicated and ever-changing landscape of cybersecurity. To reduce customer risk, we help maintain and manage IT compliance programs, such as HIPAA and SOC 2 to help you stay compliant without breaking the bank.
Keep your company secure and your employees productive and efficient when working remotely. When executed effectively, our responsive hybrid IT approach will give your organization:. Your employees need a reliable and secure way to access everything they need to perform their jobs to the fullest. Our team does just that!
Get faster recovery times and more productive employees with our 24/7 fully managed IT support. With the reliable and rapid response of our IT pros, your entire organization will experience:. Never lose valuable worktime when systems go down. Our trained IT experts provide ongoing support that is available to you and your team 24/7 (both on-site and remote) - Keeping your workforce productive at all times. Our proactive maintenance and monitoring services are designed to identify and prevent problems before they occur.
Reviews (15)
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Scott Uram
Jun 19, 2022
Tech Gen is a great company to work with for business computers, back ups, etc.so our office can continue to do what we need to and not have to keep up with the changes that take place every day in the technology industry! Thk u Tech Gen! Scott Uram Business Customer with no tech worries - but plenty of issues that your team speedily handles!
Troy N.
Jun 04, 2022
I have been testing some computer repair issues with TechGen and am impressed with the responsiveness and the ability to troubleshoot and repair offsite. I know some hardware issues will require onsite IT personal but they do provide a good service. For small companies needing IT support they are a good fit, but those submitting the service request do need some minor computer knowledge/skills.
Sarah Baxter
Feb 20, 2022
They've been quick and am loving having them as a resource for my company.
Rachele Hockert
Jan 24, 2022
I highly recommend TechGen! They are a smart team and nice to work with!
Jay Keckhafer
Jan 19, 2022
Joey is great to work with, detailed and concise, a good communicator and a pleasure to work with.
Karyn Zwieg
Nov 26, 2021
Austin helped me through steps for employee termination that needed to happen delicately. I appreciated his understanding of how stressful this was for me. Thank you Austin and TechGen
Mike Kaelber
Oct 28, 2021
Andrew was fast and efficient with what I needed. TechGen gave me clear expectations when I put in the ticket and were able to complete my ticket well before the average time. Easy system to work through and got the results I needed.
Eric Lint
Sep 03, 2021
I Cannot say it enough on this project; The staff were awesome to work with and did a great job with communicating concerns and working them out to complete the process in time, again with Gratitude, I thank you! Eric
Terri Melvin
Jun 04, 2021
I asked Dylan to look at updates that were showing as needing to be done while I was on a call with him for my printer issues. He was very kind and explained what is and isn't important when it comes to updates.
Mark Patterson
May 03, 2021
Needed a quick setup to a new corporate email. The TechGen rep (Noah) was extremely helpful and walked me through this in seconds! Sometimes IT can become stressful. However, you have trained your staff well to deal with all levels of this. Kudos
Yvonne Wensloff
Jan 24, 2021
I've been an employee of a contracted client of TechGen for a few months now, and I'm truly impressed with the level of service and abilities. Having worked in IT support myself for many years in the past. I'm not overly easy to impress. If you're looking for general network and computer support, you'll be happy with these folks.
Brandon Zumwalt
Jun 18, 2019
I enjoy the staff at TechGen Consulting. Always in a good mood and willing to show you new technology they either created or what is out there. Mind blowing stuff that helps my business day to day. Thanks TechGen for being a great source of innovation!
Peggy H.
Mar 04, 2019
TechGen Consulting is a top notch small business IT provider. We needed them in an emergency as our server was infected with ransomware. A business associate recommended them and their service was fast and efficient. They were able to repair the gap in our firewall and restore us to full operation in just a few hours. Thank you to Reid and Joey for the timely and professional service.
Scott U.
Aug 19, 2015
After extensive meetings with TechGen and my IT guy who worked with my business (as a friend). We hired on Tech Gen as our "Full Time" consultants for a monthly fee. we did this a couple of months ago and to this day are very happy with the results and communication. Thank you Tech Gen!
Jennifer S.
Apr 06, 2009
I decided to write a letter in March to the company president to inform him of my experience. Just last week we talked on the phone and he thanked me for sharing my experience. He said that they'd recently implemented some changes so as to avoid further customer confusion (refurbished vs. new parts). He also agreed to order me another *new* keyboard (because the first *new* one I got turned out to have a "loose tooth sort of key") and will have one of his staff contact me once it arrives at their door. I'll give another 1/2 star for the attentiveness of the company president.