Potomac Computer Services

By far the best overall experience I have had with a computer consulting company. Identified and provided clear options to resolve issues with a crashed computer, completed the work on time and on budget and will be reviewing our business network for ongoing service.

Great experience with this this company. Resolved all my issues, pointed out things I was not even aware of and discussed things in a way that was very easy to understand. Will definitely be using Potomac Computer Services in the future.

Have been through more IT companies than I care to remember over the years for my business. I was sick and tired of the lack of response, "geek speak" and condescending tone being the norm. Was lucky enough to have another business owner refer me to Potomac Computer Services and I can't even begin to underscore how different it has been working with this professional company.

Communication in basic terms I can relate to my business, very responsive, proactively identifying issues I wouldn't otherwise know exist and all of this for a fair and reasonable price. So frustrating going through the previous companies but so happy we are now working with Potomac Computer Services.

Couldn't be happier with Potomac Computer Services. Contacted them when we had a down server and the company we worked with for years was not responding to us. Had the issue resolved same business day and followed up over the next week on other, less critical issues found during a review. We are glad to have found them and will be a retainer account going forward. Thanks!

Fantastic Small Business Support! Potomac Computer Services reviewed our entire system after the company we had been with for years became very unresponsive. The review was done the day after we spoke and we are so grateful we did this since many things we thought were being managed by the previous company were not! They provided a detailed, professional proposal, completed the work on time and under budget and they are now our ongoing support provider. Thank you Matt and Stewart and we look forward to working with you for many years to come!

We contacted Potomac Computer Services because our (now previous) IT company was not being responsive and had not addressed several open issues that we were aware of. Stewart and Matt visited our office the following day and not only addressed the known issues quickly but we also took advantage of their complimentary systems analysis. To say we were shocked by the amount of issues that existed from the previous IT company is an understatement.

While I am not technical (this is why we work with 3rd party professionals), I know that our server not being backed up properly, anti-virus protection being expired on half our computers and programs running in the middle of the day and slowing down the network are obvious issues. Unfortunately, we trusted the previous company and had it not been for reaching out to Potomac Computer Services we would not have known the significant issues that existed.

I highly recommend Stewart and Matt for any small business that either has an existing IT resource and wants a 2nd opinion or is looking to add professional IT services to their organization. They did a fantastic job, proactively identified major issues that non-technical people such as myself rely on professionals to communicate and did all of this at a very reasonable price (less than the previous IT company!).

This is also a cautionary tale. Do not stick with an IT company just because you are comfortable with them or because they lull you into thinking they are experts. We are lucky that our data is now protected, our computers (and employees) are much more productive and we have a non-technical blueprint from a professional IT resource. But we never should have waited this long to get a 2nd or even 3rd opinion.

I spoke to both Matt and Stewart about the problems I was having with my work computers. They offered a free small business analysis and this is where so many issues I thought the "Geeks" had fixed were found. Not only did they get everything up and running properly, they set up a proper online back-up system and I feel a LOT more confident in the security and safety of my work data.

I had four people come out to fix the problem with my computer and nothing worked. I didn't want to go back to another large company and started researching and found Potomac Computer Services. Matt came the day after I called, fixed the problem in twenty minutes, and explained to me what was wrong. I would definitely recommend PCS and will continue to use them. Nadine

My GO TO company for computer problems. = I have known the owner for many many years and when I recently had computer issues, I dropped off my computer knowing that it was in great hands. I was given great advice, a very reasonable quote and now my machine is running problem free. Finding a good, reliable computer company is not longer hard. You do not have to look any more.

I contacted Potomac Computer Services after spending hundreds of dollars with the "Geek Squad" with nothing to show but a large bill. They were able to diagnose and resolve my issues remotely in a single day! The professional service and extra attention to detail was outstanding. I would highly recommend Potomac Computer Services. Thanks again!

As a small business owner, one of the most difficult services to find is a trustworthy and reliable company to manage our IT. I am a computer novice, so this is out of my area of comfort and expertise, and Potomac Computer Services has provided years of dependable and reliable service to my company, Sports Tickets Unlimited. What Potomac Computer Services has provided the most is the peace of mind that our office networks and all computers are properly updated with virus scans at all times.

When any problem does arise, they make your business feel like the top priority, and go to great lengths to find a solution as quickly as possible so that your business is affected minimally. Potomac Comuter Services provides a ... of the most difficult services to find is a trustworthy and reliable company to manage our IT. I am a computer novice, so this is out of my area of comfort and expertise, and Potomac Computer Services has provided years of dependable and reliable service to my company, Sports Tickets Unlimited.

What Potomac Computer Services has provided the most is the peace of mind that our office networks and all computers are properly updated with virus scans at all times. When any problem does arise, they make your business feel like the top priority, and go to great lengths to find a solution as quickly as possible so that your business is affected minimally. Potomac Comuter Services provides a blend of customer service, skill, and product knowledge, and they complete projects with an attention to detail that is unparalleled. They have saved our company from costly downtime on numerous occasions, and I would give them the highest recommendation possible to any business that turns on a computer.

I had four people come out to fix the problem with my computer and nothing worked. I didn't want to go back to another large company and started researching and found Potomac Computer Services. Matt came the day after I called, fixed the problem in twenty minutes, and explained to me what was wrong. I would definitely recommend PCS and will continue to use them. Nadine

PCS has been our IT service for the past 4 years. Their services has been excellent as Stewart and now his associate Matt are always available for any problem we have encountered. Their fees are very competitive and the services has been very honest and trustworthy. I highly recommend PCS to any business or home.

My GO TO company for computer problems. =) I have known the owner for many many years and when I recently had computer issues, I dropped off my computer knowing that it was in great hands. I was given great advice, a very reasonable quote and now my machine is running problem free. Finding a good, reliable computer company is not longer hard. You do not have to look any more.