Stratatech Group. is one of the major IT consulting firms in Connecticut/New York Area. Our level of knowledge in these areas can supply solutions for all of your technology requirements.
Follow us
Reviews (6)
Bjorn A.
Sep 09, 2021
Stratatech Group is a great local resource for Lenovo laptop owners. I used them twice a decade ago to resolve a couple of IBM/Lenovo ThinkPad laptop problems when I was active as an Executive IT consultant. Always happy with their quick professional support and problem resolution. Now long retired, I recently had a prolem with my 7 year old Lenovo T440S Thinkpad. could not get it to reboot. Brought it in to Stratatech 10:30 am for analysis and repair.
Service rep friendly, knowledgeable, professional. Looked up my prior service record (still on file after all these years.) Used serial number to verify details of my T440S on Lenovo support system. $75 up front for problem analysis. Got a phone call at 3:30 pm saying problem resolved, ready for pick-up. Total bill $150 (including $75 for problem analysis) included complete check and clean-up of garbage files, Windows updates, and Lenovo BIOS and driver updates. plus fixing a broken fan (which explained to me why my laptop had been running very hot.) It's past time to get a new laptop, but in the meantime, great to have my current antique up and running. (and able to function as a trusted source for migrating to a new ThinkPad which I am going to oreder immediately.) Bottom line: Highly recommended.
Service rep friendly, knowledgeable, professional. Looked up my prior service record (still on file after all these years.) Used serial number to verify details of my T440S on Lenovo support system. $75 up front for problem analysis. Got a phone call at 3:30 pm saying problem resolved, ready for pick-up. Total bill $150 (including $75 for problem analysis) included complete check and clean-up of garbage files, Windows updates, and Lenovo BIOS and driver updates. plus fixing a broken fan (which explained to me why my laptop had been running very hot.) It's past time to get a new laptop, but in the meantime, great to have my current antique up and running. (and able to function as a trusted source for migrating to a new ThinkPad which I am going to oreder immediately.) Bottom line: Highly recommended.
Aimee Connors
Jan 10, 2021
I recently brought a damaged laptop to Stratatech for repairs. JoAnne at the front desk provided outstanding customer service: she was pleasant, answered my questions, communicated clearly and promptly, and honestly just made me feel like my computer was a priority. Rudy, the specialist who worked on my computer, also updated me with repair status and informed me of how long the repairs would take. Great experience all around and I would definitely recommend them!
Mary Lostumbo
Apr 20, 2020
Joseph Re
Mar 30, 2019
Hope Tamucci
Dec 16, 2018
Teddy M.
Jan 06, 2015
Anytime I have any type of computer issues these are the only guys I turn to and trust to resolve for me. I have been purchasing all my computers from them over the years and recommend anybody I know looking for one to do so as well because of the personal level of service I receive from not only Fior Lostumbo, but the entire staff!
