West PA Net

This is a great internet provider. They reach out to the rural areas where most providers won't go unless they're a satellite internet provider. Dell is great he's a hard worker and knows what he's doing/ talking about.

I have a major issue with this company. When I was at the Warren Area Student Union, I caught WestPA intentionally lowering our speeds not once, but TWICE. Any "company" that can deceive their customers and lie about it is morally reprehensible and doesn't deserve a shred of business. Updating to reply to WestPA. It's interesting you mention firmware issues, because the way I remember it, we were told that our speeds were accidentally downgraded instead of someone else's with no mention of any firmware issues.

That leads me to believe that one of the reasons is a lie, the question being, which one? If this was the case before 2016, I was unaware of that and that isn't the issue at hand.

Knowledgable and Efficient. Have used several times and very well satisfied.

Awesome business with an amazing staff! Absolutely recommended!

I am happy with them, enough that I had their service a LONG time ago, went with another provider, and came back to them.

Super nice ladies in the office, willing to make sure you understood what exactly was going to be needed to accomplish the change in my plan