Is your current IT support provider taking you for granted with poor service? Tired of "marginal" IT advice that leaves you vulnerable or with poor performance? Are you able to sleep knowing your IT systems and company data are in good hands? If you are finally fed up and now ready for fast, professional and expert IT support services, then it is time to call CTS Services, Inc.Since 1983 we have been a leading provider of outsourced IT services, from in-house depot repair services on all brands of computers and printers, to on-site maintenance and repair services, to a complete portfolio of remote support including managed services.
Services
In business since 1983, CTS Services, Inc. is a professional service company providing expert computer and network services to a wide range of clients in virtually every industry. Our IT management services, our repair depot and on-site computer and network support, and our remote support services allow us to offer a comprehensive support plan to those we serve.
Every company's IT support needs are unique, depending on such factors as industry and business needs, internal IT resources, and priorities. In all cases, when technology breaks or needs maintenance we have a solution that will work for your organization. We offer the full spectrum of IT support, from depot or on-site break/fix on demand services on an hourly basis, to on-site support programs, to complete (or unbundled) managed services. We service and sell almost every brand of IT hardware, from desktops, laptops, mobile devices, printers of all types and sizes.
Our remote IT support services enable you to minimize downtime, maintain network and business performance levels and protect the integrity of your IT infrastructure. In other words, you have peace of mind with CTS Services, Inc. on your team. It's your turn to enjoy great service. Imagine "fixing" issues before they even become problems?
Is it time to look at outsourcing routine IT services to a partner you can trust to keep your business up and running? We know that your small to medium sized business (SMB) demands reliability and efficiency of IT operations and, in many cases, IT resources are overwhelmed with support issues that are easily handled by managed services.
Reviews (14)
Todd Proctor
Mar 07, 2022
Outstanding warranty service on my TV. They were quick in contacting me as soon as LG dispatched my warranty ticket to them. They kept me in the loop throughout the entire process. When my part came in, the technician Matt was prompt, professional, thorough, and friendly. If I ever have another need for repair of an item that CTS covers, I will absolutely call them. I was dreading the warranty process for my TV, but CTS made the process easy and painless. Thank you!
Steven Bazinet
Nov 24, 2021
Stephen Braunstein
Nov 18, 2021
Shepherd & Maudsleigh Studio
Nov 04, 2021
We are so pleased with the professionalism and responsiveness of Melissa and the repair team. She talked us through a problem and we were able to solve it without an expensive service call. We are so grateful! We thought that our Epson 9800 was headed for the dump after Epson told us that the unit was at the end of its life. It is up and running again. THANKS CTS!
Peggy Harrison
Oct 18, 2021
Joel Corneliusen
Jun 30, 2021
Kathleen Kelly
Jun 26, 2021
Bob Brazeau
Jun 11, 2021
Elliott Rogers
Apr 14, 2021
I had CTS dispatched to our facility by another vendor who was under contract for our printer repair. The main technician had left the company and they sent CTS in response to several IBM printer issues we were experiencing. I was very impressed with the quick response, very knowledgeable technician, and courteous service. SO impressed that at the end of 2020 when my contract expires with the present vendor, I will be going with CTS with any future issues.
Katelyn Ackles
Mar 05, 2021
Excellent! My recent experience with CTS Services was outstanding! CTS takes service to a whole new level. Excellent technical resources combined with great service quality are offered to effectively address your computer and IT issues. Michelle and her team (dealt with Brendon and Nick.excellent!) stay on the problem until your satisfied and systems are running right. I would use CTS again without hesitation. CTS is one to keep in your contact file. No need to look further.
James Thomas Corn Jr
Dec 13, 2019
Bob M.
Aug 14, 2019
Marc W.
Apr 14, 2017
My LG tv broke under warranty. LG worked with CTS to handle any warranty info and payment, and kept it very simple. Walter and Matt are great, realistic and easy to work with. Walter is very knowledgeable about TV's and was able to fix my LG tv quickly and efficiently. Very professional. Overall CTS showed urgency with fixing my unit. I highly recommend. The only negative is that they should extend their service hours, especially to weekends.
Gianfranco I.
Jul 10, 2014
I had an issue with my Dell laptop related to the motherboard. They couldn't fix it anywhere else. CTS Services has been really professional since the very beginning pointing out the costs and time for delivery. I am currently working from the computer they fixed, so everything works fine. PROS: highly professional and outstanding service CONS: cost for repair too high ($90 to check, $310.00 to fix, $45 for the delivery in Newton - MA). If you want your pc back I highly recommend CTS Services.
