A managed service provider (MSP) offers management and support of IT network-based services, applications and equipment to businesses, individuals and other service providers. IT security is often overlooked when budgeting for your technology infrastructure. We're here to help you wade through that sea of uncertainty and give you the knowledge to move forward confidently.Remember: knowledge is power! At Computer Connection we believe your website is the most important component of your company's marketing plan and company grows.
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Services
Having a computer problem can be stressful, and we strive to make the process of repair as convenient as possible. That's why we believe in being upfront about the charges for the services we provide. Our standard in-shop rate is $65 per hour for labor. Other services are considered flat rate charges and are specified below.
Our new partner program with Trend Micro allows us to manage your Anti-Virus protection from our office. We've taken a new approach which allows us to manage and makes us aware of the infections, before you do. Gives us the ability to push out any important updates from our office. Provides real-time scanning for virus threats, and Malware.
A managed service provider (MSP) offers management and support of IT network-based services, applications and equipment to businesses, individuals and other service providers. As businesses become increasingly dependent on IT and require more complex systems to conduct their operations, the need for reliable MSPs that allow business owners to focus on their core functions has become critical.
Computer hardware is only as good as the software that run on that hardware. We have extensive experience in supporting many software platforms here at Computer Connections. Because we service a wide variety of business types from manufacturing to education we have hands on experience in supporting our customer's software choices.
Reviews (3)
Jarrod Fitzgerald
May 31, 2021
Sunrise VetHosp
Nov 27, 2018
Daniel H.
Nov 08, 2011
I bought a brand new computer from this retailer about 4 months ago. 3 weeks ago the computer would not turn on. I brought it in to have it looked at and the man working that night told me it was "fried". He then proceeded to tell me he could get me a brand new one of the same model free of charge, but did not have one in stock. He also said if i wanted to get a different computer he would give me what i payed in trade toward a better one.
A woman that works there called me the next day to talk about prices and what I would have to pay after being given "trade in value" for my now useless laptop. We discussed a few options and I told her what i specifically wanted. She then told me she would have to call me back the next day to give me a final quote. I received a call the next afternoon, the woman told me they had talked about my computer that morning in a meeting.
She explained to me that they could no longer give me a new computer or give me what i payed for it on trade but they could send the computer in to the manufacturer to have it fixed, which would take about a month. Appalled at what i was being told i asked the woman why they where going back on what they had already promised me. She insultingly told me that if i were to buy a car and three months later didn't like the stereo i couldn't just simply trade it in for a new car.
I believe her thinking was that I wanted a better computer solely because i wasn't pleased with what I had and not because the unit was defective. I explained to her that was not the reason that i had brought it in. I went in with the intention of getting my computer fixed but was then told i could upgrade and would only have to pay the difference that was what i was excited to do.
This is obviously an establishment that does not keep to their word or care about providing any kind of customer service let alone good customer service. This is what is wrong with retail today. They would like for you to shop local and then this is the kind of service you get.
A woman that works there called me the next day to talk about prices and what I would have to pay after being given "trade in value" for my now useless laptop. We discussed a few options and I told her what i specifically wanted. She then told me she would have to call me back the next day to give me a final quote. I received a call the next afternoon, the woman told me they had talked about my computer that morning in a meeting.
She explained to me that they could no longer give me a new computer or give me what i payed for it on trade but they could send the computer in to the manufacturer to have it fixed, which would take about a month. Appalled at what i was being told i asked the woman why they where going back on what they had already promised me. She insultingly told me that if i were to buy a car and three months later didn't like the stereo i couldn't just simply trade it in for a new car.
I believe her thinking was that I wanted a better computer solely because i wasn't pleased with what I had and not because the unit was defective. I explained to her that was not the reason that i had brought it in. I went in with the intention of getting my computer fixed but was then told i could upgrade and would only have to pay the difference that was what i was excited to do.
This is obviously an establishment that does not keep to their word or care about providing any kind of customer service let alone good customer service. This is what is wrong with retail today. They would like for you to shop local and then this is the kind of service you get.
