Logistics Consulting

Fixed my son's nintendo switch shipped to them from NJ. Communicated with me during the whole repair process. Excellent service. Thanks Ben!

The owner and what seemed like his significant other did a flawless job getting my 1500$ custom pc working. Needless to say I went through all the trouble to build my first pc, and the worst happened no post (for non tech people that's sometimes power but nothing on the screen). I knew I was handing him a blank slate with no idea where to start. He fixed it diagnosed the good parts so I can determine if it was worth saving and installed the new parts!

While keeping my custom paint job lights and extras intact. I paid 200$ and change and the turn around was better than you can really expect with the level of complexity. No debate. If anything happens in the future I will be returning with a smile because I know logistics will fix it or break the hard news of getting something new. Long story short fantastic experience, friendly, professional, down to earth, and affordable. Next time I go I'll be cash tipping on top of what they want because they earn it.

I had recently taken my Xbox to a different repair shop to have my HDMI replaced, unfortunately the job was butchered and in need of repair again. I thankfully stumbled upon Logistics and definitely made the right decision sending my console here. Ben was very hands on and provided excellent work and customer service. He Went into great detail on the work he was putting in on my console and was extremely time efficient. Reached out to me on multiple occasions to inform me of the repairs he was putting in and was incredibly friendly. The cost was also just as affordable as any other repair place as well, would absolutely recommend 10 times out of 10

Very professional. Knowledgeable. Responded to questions quickly. Repair was made, with pictures, the day the item was received at their shop. And shipped back out same day. All while still be cheaper than local competition in my area. they are rockstars and would definitely recommend.

Despite my device not being able to be repaired by the technician, the effort and knowledge they share with you is beyond anything you would see from a large tech company. If you've got a broken device bring it here before you go to the manufacturer. With more help from right to repair laws which would allow the resources and parts that may have fixed my machine these businesses can truly thrive. 100% recommend.

I did a mail order repair of my nintendo switch. I originally ordered the USB c port replacement but Ben found other issues and got the switch 100% operational. He updated me through each step of the repair, and got approval for all repairs before doing them. He went above and beyond to repair my switch and I will be using him in the future for other repairs. Thank you Ben.

Can't recommend this repair service enough! Communication was fast and made me feel like I was a part of the process when I had questions. We've now had the system back for over a month and it's run like a dream ever since---even after another hundred hours of Animal Crossing. Lol. If you're looking to get your beat up Switch some TLC and repair, you've found the right team. Thanks again!

Can not say enough good stuff about Ben and his work! We contacted Ben about upgrading our 3DS XL to a USB-C port rather than the proprietary stock port provided by Nintendo. He was super responsive, and provided communication and pictures throughout the entire process. From start to finish, mail in to return, the entire thing took less than a week to accomplish, and this included a weekend and a USPS Holiday!

If there are any doubts or fears to the services that Logistics provides, squash those now! The work that they performed has given a fresh breath of life to our aging device. If this is something that you're interested in doing, contact Ben today and get started!

Sent in a vintage Socket 7 PC motherboard to have it fully recapped. Logistics were very professional and did an outstanding job on the motherboard. Logistics was also very fast and started working on my motherboard the same week it was shipped. Before sending in the motherboard for service it would lockup due to leaking capacitors. Now it is like new again! Highly recommend this company!

Ben is great! Helped us with my son's gaming computer that my son had tried unsuccessfully to build himself. Was very understanding, found the problem very quickly, built it for him and then gave him pointers and advice on using the computer all at a very reasonable price. Even followed up after to make sure it was working properly. My son and I are very happy! Thank you!

Impressed and amazed that Ben was able to fix the damaged USB-C port on my Nintendo switch. He was very professional, responsive, and he was very transparent on the whole repair process and sent pictures showing that the console in working order. Also, shipping and turn around time was great! Would definitely use again if needed! Thank you!

I've been to this place before and was happy with the service so figured I would ask for a quote for work on my PC. Submitted the questions through email. Received a quote like I asked for, but I had additional questions/comments. I sent a picture because I was told it is hard to provide a good estimate without seeing it. Understandable. I received no more communication after almost two weeks with an additional follow-up email in between.

Once I respond that I'm taking my business elsewhere, I receive a response within an hour, outside of business hours. The exchange progressed into a back and forth essentially telling me it is my fault. Rather than simply saying we could schedule a time to take a look, the better option was to ignore my questions, yet having a conversation blaming me, there is plenty of time to respond then.

I guess I was supposed to telepathically know what works better for them. I am understanding when it comes to paying for professional services and I have the utmost respect for small businesses, but I don't appreciate the disrespect I experienced. I do realize my review does not match up to any of the others making me seem like a person who just wants to complain, but I assure you that I've never had such an experience where I felt I need to provide a negative review as I did here. I just don't understand why this happened the way it did and it didn't have to.

I bought a used Nintendo Switch online, and when I received it realized the USB-C port on the switch was defective. I searched online for places to repair it, finding that a couple local places that said they were backed up for weeks and charging about $150. Sending it to Nintendo for repair would also have costed at least $150. I found logistics via a Google search, and decided to try it out.

I was pleasantly surprised at the quality of work and knowledge the company provided. Ben kept me up to date with every step of the repair, and was very speedy at finishing and returning my switch. I got it back 6 days after sending it in. I'm happy to say my switch is fully up and running, and even after shipping I saved money going with logistics.

I can't recommend them enough, and will definitely use their services again if I need any repairs. Even if you don't live in Connecticut and have to ship it in, I say it's well worth it!

Best experience I had getting anything fixed. thank you for bringing my Nintendo switch back to life. Ben kept me up to date with my switch. excellent service highly recommend.

Fast, reliable service, and great communication. Ben is a great listener and understands the ask before taking the next step. Ben went above and beyond to ensure I am satisfied with the work. The DisplayPort on my card broke connection, Ben was able to get it repairs and returned within 2 days of receiving. Thanks, will keep logistics in my favorites.

Cheapest iPhone replacement quality ever! Screen re-cracked in the exact same places as the original screen only 2 seconds after walking out the store door. No warranty provided. A complete waste of $85 and I refused to pay him another $85 for a $2 value part. I would suggest a repair shop using higher quality parts.

Ben repaired my dead out of warranty iPhone in an efficient, reasonably priced, successful manner. Turned a dead phone into a fully functional one again within the day changing the charging port and battery which had gone bad. Would highly recommend them for any iPhone or computer repair services they offer.

They repaired my PC laptop quickly and for a very fair price. The customer service was very good, and the location is convenient. I appreciate their expertise and responsiveness.

Ben repaired my MacBook Air which is several years old and for a modest fee he brought it back to new! Quick turnaround, great assessment and solved all my problems. Doesn't get any better.

The people who work at this store are very professional and talented, I had purchased a high end gaming computer from a different company and the machine did not work. I tried countless computer repair places and no one could solve my issue. I drove over an hour and a half and spoke to the employees at Logistics in North Windham and I was not disappointed.

Not only was the issue diagnosed within the day, but I also had a parts list and prices for everything that needed to be done. I returned with the parts an in under a week they had my machine running better than new and for a very fair price. I highly recommend this place to anyone who needs any computer work done, anything from gaming computer builds to day to day computer issues.