Since 1997, we have been dedicated to delivering honest, reliable IT support to businesses throughout New England and the Tri-State area. Our company's purpose is to make your business more profitable by making your IT investments work for you, not against you. We look at all aspects of your network, including cost, performance, functionality, and risk, allowing us to understand your challenges and provide you with best-in-class solutions.Our experience of delivering excellent IT support and customer service, along with the desire to become not just a vendor, but a valuable asset to your team, is what sets us apart from other IT support companies.
Follow us
Services
Robert Mitchell, founder and CEO of ASG Information Technologies, has been in the IT industry for over 30 years. In 1997 Rob formed ASG Information Technologies and began working out of his home office. Today, Rob and his skilled team have grown to become a leading authority on Managed IT and Security Support Services.
If you're looking for a managed service provider that you can depend on, then you've come to the right place. We have been successfully managing IT networks for decades. Want to know our secret? We monitor your IT with hawk-like vigilance and implement our proven technology success processes. This attention to detail allows us to identify and eliminate IT issues before they manifest into real problems. Be productive, profitable, and secure by empowering your business with the right IT solutions from ASG.
Applying change management best practices can help any organization in any industry, of any size, effectively scale and adapt to shifting market conditions without losing valuable team players. Running a business involves dealing with unforeseen setbacks and interruptions that may lead to downtime and productivity dips.
Reviews (11)
Julie Neistat
Jun 19, 2022
Consumers Federal Cu
Nov 18, 2020
Our Credit Union was looking to change our IT Provider in 2019 and thankfully came across ASG Information Technologies. They provide exemplary IT Services and go beyond what we have experienced in the past. They are extremely responsive, knowledgeable and we are thankful for the working relationship we have forged. We couldn't recommend them enough to potential clients.
Calcagni Real Estate
Nov 13, 2020
We can't all be tech geniuses, but thanks to the team at ASG Information Technologies, we are now! Since partnering with ASG to handle our company's cybersecurity and network, we've implemented systems that protect our day to day operations as well as our clients. In addition to the high-level IT, the team at ASG is always ready to assist with any questions or concerns and do so in a very responsive, knowledgeable, and efficient manner.
Bill Horton
Oct 13, 2020
I switched the IT support for my insurance agency to ASG about five years ago. I'm very happy I switched. The company has done a great job helping me manage all aspects of my IT exposures, which is more challenging for us due to legislative and privacy issues. The people at ASG are bright and dedicated, and if I have a problem I can always get a hold of someone quickly, who can explain the issue so I can understand it.
The company also does a great job educating its clients on security issues, and they've helped me avoid a number of scams and traps through the years. I would highly recommend ASG to any company with IT and security needs.
The company also does a great job educating its clients on security issues, and they've helped me avoid a number of scams and traps through the years. I would highly recommend ASG to any company with IT and security needs.
Paul C. Higgins Inc
Aug 26, 2020
We are a small independent insurance adjusting firm located in North Haven, Connecticut, and have been utilizing the services of ASG Information Technologies (ASG), of Wallingford, Connecticut, for the past ten (10) years. Any IT problems/issues that are experienced are always handled in a prompt, professional and timely manner, no matter how small or complex the issue.
In the event any problems or issues cannot be resolved remotely, an in-person appointment is scheduled to rectify same. We recently had all of our computers upgraded, in addition to replacing our server. ASG assured us we would have a smooth transition with minimal downtime during the replacement and upgrades, noting all prep work was accomplished remotely in anticipation of copying all data for placement on the new server, etc.
We have always been provided with exceptional services, and all representatives of ASG are eager and willing to help resolve any problems to our satisfaction. Although our firm is small, we are treated with the same professionalism and courtesy which would be extended to any large corporation. ASG also makes periodic telephone calls to our office in order to "check in" to be sure everything is operational and no issues are experienced.
We would highly recommend ASG Information Technologies, of Wallingford, Connecticut, for all of your computer needs, no matter the size of your business, you will be treated well!
In the event any problems or issues cannot be resolved remotely, an in-person appointment is scheduled to rectify same. We recently had all of our computers upgraded, in addition to replacing our server. ASG assured us we would have a smooth transition with minimal downtime during the replacement and upgrades, noting all prep work was accomplished remotely in anticipation of copying all data for placement on the new server, etc.
We have always been provided with exceptional services, and all representatives of ASG are eager and willing to help resolve any problems to our satisfaction. Although our firm is small, we are treated with the same professionalism and courtesy which would be extended to any large corporation. ASG also makes periodic telephone calls to our office in order to "check in" to be sure everything is operational and no issues are experienced.
We would highly recommend ASG Information Technologies, of Wallingford, Connecticut, for all of your computer needs, no matter the size of your business, you will be treated well!
Jennifer DeVivo
Aug 13, 2020
Love working with ASG, they are always just a phone call away and are knowledgeable to help out. Took my computer in there first thing in the morning thinking it was dead and gone but they had the parts on hand and I had it back in the afternoon. I am sure not all fixes are that quick but they go above and beyond to help out their clients. I would highly recommend them
Peter Petruzelo
Aug 02, 2020
Over the years I have used a number if IT firms for my business. Often the results were unsatisfactory, including sending unskilled techs and having to fix the same problems multiple times. ASG has been our IT firm for some time now and what a relief it has been. They are extremely knowledgeable and they keep our office up to date with current technologies.
All their people are ethical, polite and get the job done right. Truly a pleasure to deal with this firm. Absolutely recommend. Peter Petruzelo Petruzelo Insurance Agency Wallingford, CT
All their people are ethical, polite and get the job done right. Truly a pleasure to deal with this firm. Absolutely recommend. Peter Petruzelo Petruzelo Insurance Agency Wallingford, CT
Mary Fitzgerald
Jul 21, 2020
Sarah Corvino Cunningham
Jul 14, 2020
ASG is provides personalused top notch customer service. When they are needed, they are always very responsive and helpful. Our last IT company was not either of those things so I truly appreciate ASG and all they do to help us. The employees are all super nice, we know them all by name. Keep up the good work.
Karen Paulson
Jun 20, 2020
Tegan Joy Cook
Oct 30, 2014
I was amazed at the service from ASG! First, they do mostly commercial accounts and I am just a regular guy. When I called, Heather, said "let me check and see if we can help" and they did! I had a driver issue that I had two separate online companies work on and could not fix. I brought it into ASG and set an appointment to bring it back for service.
Not only did they have it repaired in a day, but they ordered me an new battery and all of that was MORE affordable then either of the online service. Honestly, I expected a bill twice that much! The follow up on the repairs and progress was awesome. Phone, email and snail mail. I cannot recommend their services enough! Sincerely, Tommy Cook
Not only did they have it repaired in a day, but they ordered me an new battery and all of that was MORE affordable then either of the online service. Honestly, I expected a bill twice that much! The follow up on the repairs and progress was awesome. Phone, email and snail mail. I cannot recommend their services enough! Sincerely, Tommy Cook
