Computer Village

Went to bring in my son's laptop, & I was quickly greeted by a nice lady. Once I told her the issue, she asked one of her teammates to talk to me. My son was not able to log in to his laptop due to a Bit Locker ccide issue. Brian helped me figure out the issue and was able to get the laptop working in under 30 minutes. Brian was patient as I had to recover a password from wife who was at home.

In the end, Brian did not charge me for the diagnosis or the fix for the issue laptop was having. I would DEFINITELY RECOMMEND coming here for any future laptop concerns. BIG THANK YOU to Computer Village for their AWESOME customer service! Happy Holidays!

Although the business is more B2B, they do offer many solutions for personal computing needs. I have purchased things I needed in the past and found them very knowledgeable.

What a great business. I took my laptop there and spoke with Jordan. I was getting messages about the hard drive. Jordan explained what could be wrong and exactly what they were going to do. He was able to get the information off the hard drive. Jordan told what to look for in a new laptop and to come back if I had any questions. It is as great to work with someone who is knowledgeable about their work.

Super nice and professional employees. They were able to get me in and out in like 10 minutes. They answer all of your questions. Support small business!

Computer Village is professional and trustworthy. They helped me with my black screen of death HP and got to the root of the issue quickly and honestly (even if that meant saving me money on what could have been a very expensive repair). On top of that, they helped get me my laptop back quickly even despite being swamped with helping businesses stay functional during COVID. These folks really helped me out big time and I'll be going with them from now on. Great business!

I brought in an old vista computer that needed repairs. They quickly diagnosed that the motherboard was the issue along with a faulty power button and made the repairs at an inexpensive price with reasonable turn around. Communication was excellent during the entire repair.

My computer was having trouble getting signal after installing new ram. I sent it over to computer village and they fixed and cleaned my computer thoroughly! The staff were very helpful and nice. 10/10 great small business to support.

Always on time with the copies, fax etc All that is business. I needed copies for my passport. They didn't even charge me. Right (I'm a black guy) lol So cool.

The ACT Group has been doing business with Marc and Computer Village for the past 28 years. They are always ready to help whenever ACT needs them. We have had several IT upgrades and changes through the years. They have always come off without any issues. Frank Snyder is excellent in his desire to keep ACT up and running. WE LOVE YOU GUYS!

As a consumer, you can always look around to find a deal on making a computer purchase but having someone to help you find the one that fits your needs is usually lacking. This is why we always go to Computer Village. Recently, we purchased our second desktop and had it customized to our needs. This involved going from Windows 7 to Windows 10. Quite a lot of getting used to.

Every time we had a question or issue, we were able to call them, have them access our computer remotely and help us through whatever we needed help on. This is invaluable service and has always been the case over the years we have called them.

Shop has been doing easy and hard repair jobs for me for several years. Without out doubt beyond trustworthy, great pricing and easy to communicate with. They have been here for decades and I am sure that's impossible if not for their exceptional customer experience. Anything related to computer systems repair, diagnostics or networking these guys are the freaking the best. Excellent Job and a gigantic thank you! A++

I have done business with Computer Village for probably 20 years. Less in recent years as I gave up maintaining my own server for cloud solutions. It was a great place that cared about customer service, I could always count on Tony and Mark, Tony especially. Now, I have a problem with my internet connections that is not my provider and I need some help.

I call on Tuesday and they set up a service "ticket" to come out. I never hear from anyone. I call and give a detailed explanation of the problem again on Friday morning. Again a "ticket" is created to come out. Monday morning I get a phone call from an inside tech that "wants to know what the problem is" and wants to know if I need someone to come out? Really?

I find out that Tony is no longer there (which in my mind explains a lot). Mark is a good guy, but he is not what made the customer service side of the business work. I know that if I did that to my clients I would expect them to leave me, and that is what I'm doing. Incompetence in not following-up on a service request and incompetence in not properly writing a customer's needs on a service ticket are two things I cannot live with. I won't wait for a third time. Goodbye Computer Village.

We have a business and use our computer daily. So when it crashed last Thursday, we were beside ourselves with fear that we'd lost everything! I called first thing on Friday morning and took our tower in. Spoke with Jordan and he was quite patient and understanding. He gave me a quote and never made promises to get data back, only that they'd try.

He kept calling me with status updates and said not to worry but would know more by Monday. Monday came and YES, all data was able to be restored back. He initially quoted $150 and that is exactly what we were charged! He installed Office 365 (purchased that and Windows 10 at Best Buy Thursday evening) for us at no additional charge. I just lost $149 buying Windows 10 (Best Buy refuses to accept returns, but that's another issue). Turns out it's installed with the hard drive; he offered to double the ram and that was only an additional $20! Out the door $249! Amazing customer service, amazing results and there's parking in the back! ALL WORKED OUT GREAT! Again, thanks Jordan!

Will never take my computer to Apple store again. This place is awesome as where apple wanted to charge me $400 for a problem that didn't exist. this place charged me $69 dollars and said there was just some loose wires. My computer works great now. Took my other laptop to apple and they told me I needed a whole new hard drive. This place told me it was a software problem. My computer works like new again. Saved me tons of money again! Very honest. Will always bring my computers here from now on.

I've taken my computers here for several years. They do great work. I feel the prices have always been fair. And most importantly they are honest. They don't try to talk you into costly unnecessary repairs. If something's not worth the money to fix they will tell you. They were able to save family photos I thought we'd lost for good when the computer went out.

Now we back up everything to be safe. But they were a life saver for sure. They have the geek squad beat hands down. I don't trust anyone else to work on our computers. I wouldn't take them anywhere else.

Excellent service. Arny installed a new hard drive. Mine had completely quit working. He was able to retrieve ALL of my files! (An answer to prayer!). Uploaded and backed everything up on an external hard drive. Helped me with re installing programs I lost. Very pleased.

The fan on my HP Laptop was failing. The people at computer village didn't just say replace the fan they made sure the recent update to the BIOS wasn't the cause and after determining it was actually the fan failing they replaced it. I was in a little bit of a bind to get the computer fixed within a few days and they were able to get the repair done within my required time frame.

Also these guys are great communicators. One of the things I really liked about Computer Village was they kept me informed throughout the repair process. They would call me to let me know what was going on I din't have to call them.

I came in here due to the overall good Yelp reviews and ratings I read about. They also offer a free diagnostic check when you check in through Yelp, which I utilized. I brought in my Lenovo laptop that would have a black screen when turned on. Angel was great communicating about the process giving me continual and consistent updates. Due to a broken motherboard and processor my laptop was not able to be fixed, but Angel was a trooper tackling this for almost three weeks!

And they didn't charge me for any labor AT ALL. They even recycled my dead laptop for me free of charge. They are very professional and kind! I would highly recommend this place for anyone with their faulty electronics! I'd definitely come back in the future with my devices. Positive experience for me to move on, thank you Computer Village!

Excellent. My Lenovo laptop unexpectedly died on me again. I was lucky: Computer Village not only had the parts of the same laptop model, but the entire laptop model itself except for the processor--the one part of my old laptop that still worked perfectly. Very quick service. Clear communication. Their 5-star reviews are well-earned. Will be back.

Precision and efficient are the best way to describe Marc and team at Computer Village, my firm has used them for the past 3 years for networking, hardware and security, I have to say we would be lost without them as our partners. On several occasions I've called Marc and over the phone within minutes he solves our problem where it would take us a full day to solve, Marc's a true craftsman of his trade. I highly recommend there services and I rarely give out 5 stars.

These folks are heroes! I was visiting from out of town and their phone demeanor convinced me they were the ones to go to. They were so nice and professional, didn't charge for a diagnostic, and then helped me with my urgent deadline. Ultimately, they were able to fix my computer because they ordered the wrong part, but then they showed me ways to fix the computer, and even gave me extra screws for free. This sucks you're awesome if I lived here I would take my computer exclusively to them. Highly recommend.

Good job, replaced my hard drive and upgraded windows, excellent service and cost was low compared to other places. Thanks!

First time here and definitely wont be the last! I brought it an old desktop and a laptop, Arnulfo checked them out told me what the problem was, gave me the price before anything. Started the job and one hour later DONE AND FIXED! Decent prices for the service they offer, the work done is done by professionals. I highly recommend this place if you need any computer work. Will be back again for sure!

Live nearby in San Dimas. Had a problem with my laptop keyboard. Talked to Angel the lead technician on the phone, he said he'd take a look while I waited. Brought it in, he had it fixed in minutes. Very knowledgeable, friendly staff and very reasonable prices. Highly recommend to take your equipment there. Thankful to have a trustworthy place to use the next time so close to home.

I'm thoroughly happy with their service. They were able to fix my computer quickly, and inexpensively. I would recommend everyone to pay them a visit for technology repair/troubleshooting needs. Good job! :

I've been coming to Computer Village for all of my computer issues for years now, and just recently had another awesome experience. They've always (knock on wood) been able to repair my devices, pull off data, etc. and have been able to recover years worth of important photos. Prices are very fair. Thanks again!

Wouldn't accept my debit card with a pin on it because they couldn't verify that it was my card no retailer in the US has had a problem with my card in the 3 years that I have used it. made me draw cash and made me feel like some sort of criminal for spending my own money.and after all of that still gave me a crosfire board after specifically asking for a SLI board trusting in their expertise. Waste of my time and over priced.just because they are the closest I won't be going back any time soon

Okay, I run the Animation computers in Beverly Hills for a well known film company. and wan to tell everyone. You Cannot find a more honest group of seriously good computer technicians or IT people than the guys at Computer Village. What's nice is, that it's high quality work at an extremely fair price. I's better than hiring a Full time IT tech to do the work.

They are fast, very affordable, and HONEST! A nice change of pace to know they care. AND. won't price gouge. Tell them what is going on with your computer and they will be honest about your options. you can trust them! They have been overly fair with me, and well, they are just good people. These kind of people are the reason I live in Glendora! Just good people!

I purchased a computer from here a few months ago, and I must say it was great experience much better then the overwhelming feeling of a major electronic store. The were not pushy, yet just knowledgeable, professional and the best thing was the price! I didn't leave feeling like I paid an arm and leg for nothing, I was really happy with the price!

There tech support is amazing, and they are always there to help, and they are very easy to get ahold Of ( so no long wait times just to ask a question). Overall just an amazing experience! I will be purchasing my future computers from here! They also fix computers too!