Is dedicated to providing quality assistance and service for a variety of technical situations. Our A-Plus Doctors are always on call. No matter near or far, our technicians will come to your home or office for all your repair or service needs. Located in the heart of the Upper Broadway Business District of Newark, NJ, A-Plus Computer Service has been providing assistance and computer technology support to our community for the past 17 years.
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Ower techs are ready to help you with the solution for yours computers, printers, laptops or any other device problems. Virus, Windows error, Data recovery, cracked screens, hard drive error, memory and much more. All iPhones, iPods, iPads, Galaxy Phones and Tablets, Port chargers, Screen Cracked, Water Dammage. We have the solution for your business, any problem with your computer, printer or network just call us.
Reviews (12)
Linda Jones
Nov 05, 2018
Amanda S.
Apr 25, 2018
This is the second time I've come here to repair my iPhone and they are absolutely amazing! In addition to having a cracked screen the second time around, my home button was also broken (literally detached from my phone). They were able to fix it for me and my phone looks brand new. And they even charged my phone to 100% when I picked it up the next day. They're super friendly, helpful, and very reasonably priced. I've recommended them to friends in the past and will continue to do so. Thank you!
Pam
Jan 01, 2018
Victor Jones
Oct 03, 2017
The Edvolutionary
May 22, 2017
Jefferey Maldonnado
Oct 02, 2016
I went into this repair shop and thought it was pretty fishy that these guys are located in the basement of a house. I thought to myself well other businesses have offices in their homes so why not listen to their sales pitch and see if i felt comfortable with them fixing my laptop. I spoke with this guy named Angel their he told me their was a bench tech fee for diagnosing the machine 35 dollars he said ok. but then he was an additional 95 dollars to continue the repair and more money for parts if i needed them.
When I started trying to explain what the problem was to get a general idea of the cost of the repair he started to B.S. me this guy didn't know what he was talking about, I felt so uncomfortable like he was trying to rip me off. Little did he know that i researched my problem and all i wanted to see was that he was knowledgeable on what i needed him to do.
He spoke to me like I was uninformed and was more concerned with making the money then providing me with good service. I would be weary about going here these guys seem like the type to swap parts out or sell you used parts for the price of a new one. I ended up going somewhere else for my repair. Trust them at your own discretion
When I started trying to explain what the problem was to get a general idea of the cost of the repair he started to B.S. me this guy didn't know what he was talking about, I felt so uncomfortable like he was trying to rip me off. Little did he know that i researched my problem and all i wanted to see was that he was knowledgeable on what i needed him to do.
He spoke to me like I was uninformed and was more concerned with making the money then providing me with good service. I would be weary about going here these guys seem like the type to swap parts out or sell you used parts for the price of a new one. I ended up going somewhere else for my repair. Trust them at your own discretion
Jennifer J.
May 28, 2015
Jacque Lang
Feb 18, 2015
This repair shop gets the job done with integrity. I recently brought in my laptop & it was checked, cleaned, diagnosed right away. He was honest with his advise and said I should probably consider a new laptop instead of fixing it. In the end I canceled the repair & they worked with me 100% being quick and attentive. I was expecting my raw hard drive and I got a transferred clean copy with cord. They are professional, honest and quick I highly recommend. Thanks!
William Nash MyPerspective
Dec 31, 2014
ABSOLUTE WORST SERVICE IMAGINABLE. I had dropped two items there, an iPhone 4 and an iPad 2, and was told they would be ready in a few hours. It took them THREE DAYS before my items were returned to me, and I was forced to constantly call them checking the status of my items, as they would never make good on promises to call me back. They replaced the cracked Gorilla Glass with a much cheaper material.
The back glass plate of the iPhone doesn't even have the Apple logo imprinted on it. It is located in a shady location and the owner and workers themselves seemed suspect. Theres not even a store to go into, instead you must make your way into a basement of a house and wait for service in a small room the size of an elevator. And the glass on the iPad has already developed a fracture in the glass with NO DROP, just simply placing it on the table. I also have reason to believe my items were dishonestly tampered. I highly recommend refraining from using this service if you are able to find any other option.
The back glass plate of the iPhone doesn't even have the Apple logo imprinted on it. It is located in a shady location and the owner and workers themselves seemed suspect. Theres not even a store to go into, instead you must make your way into a basement of a house and wait for service in a small room the size of an elevator. And the glass on the iPad has already developed a fracture in the glass with NO DROP, just simply placing it on the table. I also have reason to believe my items were dishonestly tampered. I highly recommend refraining from using this service if you are able to find any other option.
Titi Roman
Feb 21, 2014
My experience with A Plus Computer Service, was the best. I brought my computer to A Plus to be fixed, and in less than 24 hours it was fixed, and running like new. I recieved professional and courteous service from the A Plus Computer Technician. I recommend A Plus Computer Services to all of my friends. I will be using A Plus Computer Service for, my Ipad, and Iphone, as well as my computer. Thank You, A Plus Computers.
Stephen Defilippis
Feb 07, 2014
I went to A Plus on the recommendation of a friend. I wanted to work with a community based repair shop and not one of the big box stores. When I first called the tech said they don't even repair Android tablets. My friend insisted they do so I showed up in person and place my tablet directly in the hands of the owner - in the hands of Angel himself.
After a week I picked my device up but the tech neglected to have it charged. There was no way to see that the screen was replaced properly, still on Angel's reputation with my friend I paid the remaining balance. I got home and after charging the device all afternoon discovered I could not power on. I returned on Monday and the tech said "it was a simple matter" that the power button "slipped from the connector.
Imagine my shock when Tuesday morning the device again failed to power up! I returned AGAIN Wednesday and the tech now thought it needed a new battery. He assured me he would order one and call me Thursday before 4:00pm at 5:00 Thursday I called and the tech now said I need a new mother board! the mother board was working just FINE on Monday. The tech said it would cost an additional $80 to get the motherboard and offered no estimate on the labor.
I am currently waiting to hear form Angel to see how he plans to fix this disaster. With all this aggravation and expense i could have bought a new device UPDATE Angel FINALLY calls me back and sticks by his tech's version of events. He has offered to do the labor for free but still expects me to buy a new mother board! Bottom line they are unprofessional and unreliable
After a week I picked my device up but the tech neglected to have it charged. There was no way to see that the screen was replaced properly, still on Angel's reputation with my friend I paid the remaining balance. I got home and after charging the device all afternoon discovered I could not power on. I returned on Monday and the tech said "it was a simple matter" that the power button "slipped from the connector.
Imagine my shock when Tuesday morning the device again failed to power up! I returned AGAIN Wednesday and the tech now thought it needed a new battery. He assured me he would order one and call me Thursday before 4:00pm at 5:00 Thursday I called and the tech now said I need a new mother board! the mother board was working just FINE on Monday. The tech said it would cost an additional $80 to get the motherboard and offered no estimate on the labor.
I am currently waiting to hear form Angel to see how he plans to fix this disaster. With all this aggravation and expense i could have bought a new device UPDATE Angel FINALLY calls me back and sticks by his tech's version of events. He has offered to do the labor for free but still expects me to buy a new mother board! Bottom line they are unprofessional and unreliable
Raychel D.
Dec 07, 2013
Brought in my 13 inch Macbook (white) to have the back shell replaced due to cracking (ordered the replacement piece off of amazon). Spoke to Rep. Lugo very polite and friendly seems very knowledgable which is a plus and dropped it off by the time I got home I got a phone call back saying my macbook was ready for pickup. Overall their service was great. I have no complaints and my macbook looks brand new again. It even sounds like they tighten the hinges because it doesn't squeak anymore.
