For over 20 years, Eclipse Consulting has been an IT Services Provider in Metro Detroit providing on-site technical support in Macomb, Oakland and Wayne Counties, and remote IT support anywhere in the country. Maybe you didn't grow up with computers. And even if you did, the world of technology is constantly changing. Unless you're constantly vigilant, technology mistakes can happen - and they can hurt your business. We wrote this guide for you, the hard-working small business, so you can avoid this common, but costly mistakes.
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Focusing on our areas of technical expertise - and telling you when a project is outside of our skill sets. We treat our clients like we want to be treated. We don't believe you have to upgrade just because the software vendor puts out a new release. When money is tight, we will help you prioritize and plan ahead to stretch your technology budget.
This is where you will enter the 6-digit code given to you by your support technician. If your request is not time-sensitive, you can send an email to our support queue at support@eclipse-online.com and a technician will setup an appointment with you. Our regular office hours are 9:00 AM to 5:00 PM ET, Monday through Friday, but we also provide after hours support to our current customers. If you think you MAY need our help after hours, when possible, please give us advanced notice so we can be ready for your call.
No matter what your business is today, it depends on technology. Our goal is to help you select and maintain the technology solutions that support your business goals. Our technology consulting team works closely with you to understand your needs and keep your business running smoothly. Our team is small enough to provide the personalized support growing businesses need, and large enough to have the right amount of breadth and bandwidth in our technology skills.Whether you're looking to add employees, add new locations, or scale operations, we can help you meet your business goals by providing practical business-oriented technical advice and on-demand help desk support.
Downtime is expensive. Data loss can be a business threatening event. You don't have to experience a major natural disaster to have a problem. A bad hard drive, a lightning strike or employee error can have lasting consequences if your business is not prepared. Eclipse Consulting can help you prevent technology problems, and can help you get back up and running in the event disaster strikes.
Reviews (3)
Rick Kisser
Jan 06, 2022
What started out as a simple need for someone to manage our office network has turned into a 10+ year relationship with Ryan and the eclipse team. Ryan developed our custom web application/CRM that completely manages our business, our customers, and even pulls data in from our vendors. What I LOVE, is that Ryan knows our data inside and out.almost as well as myself and can build exactly what we need. When computer things do go wrong, their team is readily available to fix the issues, day and night. Great company
Roden Leather
Dec 09, 2021
I have been using Eclipse Consulting for nearly 20 years. I have used them for a variety of projects and I have always found their work to be exceptional. I began using them for networking and internal documents. They set up my QuickBooks program as well as my correspondence documents. When I need to replace my computers, they help with both the new purchase and making sure all the data are copied over correctly.
When the computers suddenly stop working, they are always quick to respond and get my business up and going again. When one of my biggest customers insisted that I start putting bar codes on the merchandise they buy from me, Eclipse Consulting was there to guide me through the process. The largest single project they did for me was to set up a database program to track all the interactions that I have with my many different customers.
This custom program lists all of my customers, notes about them, and a calling schedule for sales calls to name just a few of the things I am now able to do. This has been invaluable. The quality of their work could not be any better and they are always available when there is a problem. I cannot recommend them highly enough.
When the computers suddenly stop working, they are always quick to respond and get my business up and going again. When one of my biggest customers insisted that I start putting bar codes on the merchandise they buy from me, Eclipse Consulting was there to guide me through the process. The largest single project they did for me was to set up a database program to track all the interactions that I have with my many different customers.
This custom program lists all of my customers, notes about them, and a calling schedule for sales calls to name just a few of the things I am now able to do. This has been invaluable. The quality of their work could not be any better and they are always available when there is a problem. I cannot recommend them highly enough.
Kevin Wemyss
Jul 03, 2021
