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At SeekZen Systems, we provide efficient and professional computer services at affordable rates. Our comprehensive services range from equipment recommendations to setting up new networks to maintaining your entire technology infrastructure, all backed by solid documentation and clear communication. Let us handle all your day-to-day technology issues, so that you can concentrate on your core business. Whether you are starting a new business or planning an expansion, we can manage your major IT projects from start to finish.
Services
Q: Are the technicians at SeekZen Systems certified? Q: What is included in the complimentary one-hour consultation? Q: What is a Technology Assessment? Q: What is the difference between Service on Demand, Consulting Services, and Outsourced IT Services? Q: What discounts are available? Q: How do I know what work was performed?
Security/Intrusion Audits - Perform security audits to your current technological infrastructure to prevent intrusion and attacks Service-on-Demand services can typically be performed remotely or at the client's location. Onsite visits can be scheduled 48 hours in advance and will be billed at the Service-on-Demand rate to the credit card on file. Emergency onsite same-day services may also be accommodated with an additional 50% fee by contacting our Emergency Support hotline.
Assistance with IT audits (e.g. - SOX / Sarbanes Oxley compliance). We guarantee that our labor costs will never exceed our quoted maximum cost, even if the project required more hours than what was quoted. By offering this guarantee, your IT project will always stay within the allotted budget.
Accurate & unbiased advice and purchasing on all your technology needs - in order to remain unbiased, we do not resell any products. Guaranteed response times - all issues are guaranteed to be responded to within 4 business hours, no matter how small. Most issues are worked on within an hour. Pre-paid- Intended for the small office or for projects with higher discounted rates.
Reviews (2)
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Alice C.
Feb 25, 2009
Our company is using Seekzen since 2002. Shawn is very helpful. He usually solve our IT problem in less than half an hours. We did have a few emergency calls. Seekzen responded right away. Shawn got the problems solved very quickly. They are honest and always gave us best opinion. Excellent job plus professional service that I recommend Seekzen to everyone for IT service.
Lorea Y.
Jul 12, 2007
SeekZen Systems is our company's IT department. We've outsourced them for about 5 years now, and they've always been fantastic! We started with them after being dissatisfied with another IT provider *cough*, and we've been really happy with our decision ever since. They guarantee their response time, which we love!