Illuminova helps businesses; specifically, we help small businesses deal with complex technical systems. Everyone at Illuminova supports this objective. It's even in our mission statement. We believe Zig Ziglar's maxim that if we help enough people get what they want then we'll get we want. And what we WANT to do is help - you, your business, your organization. Our Chief Technology Officer, Stephen Worden, has some basic beliefs about information technology. It should be reliable. It should protect itself.
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Data backups are like a car's spare tire. Here's how to create a layered protection system that will help you whether you've simply overwritten a valuable file or lost the entire office to a flood. It can happen to you. In fact, odds are it WILL happen to you unless you take come steps to avoid the loss.
A support contract is the vehicle that transports you to the state of Reliability. How? The first task we do under a new support contract is an information technology assessment. An IT assessment is a survey or review of all your equipment, networks, software, backup systems, plans, documentation, procedures, policies, and performance levels.
Broadly speaking there are three areas you need to secure - your Internet connection, your data, and your equipment. All businesses need a decent, well-configured firewall on their Internet connection. You need to restrict the ports you permit inbound access on, and OUTBOUND PORTS as well. Especially port 25. Blocking port 25 outbound will prevent you from being blacklisted due to a mass mailing worm, virus, or Trojan horse.
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