We are a San Jose, CA based Information Technology (IT) company, servicing cities throughout the CA Bay Area, committed to providing our clients with any technical support they might need. We provide a long list of services, so whatever your problem, The Simple Solution can help. Whatever your needs, we have the answer. Our team of experienced technicians has seen it all, and with their combined experience, there's no issue we can't resolve for you. Need new phones, an operating system, cyber security software?
Services
For 30 years and counting The Simple Solution has been providing phenomenal IT support to Silicon Valley. Founded 1989 in San Jose, CA by Sigi Valencia, at a time before the internet was widely used, Sigi set out to bring networking solutions to businesses throughout the Bay Area. His goal has always been to provide customers with solutions that work for them.
With a wide array of capabilities, our techs can install and maintain your IP phone systems. Call or email us with the details of your needs and one of our team members will reach out to schedule a free two-hour site survey to see how we can best service you. Maximize your network performance with FatPipe Networks All-In-One SD-WAN Solution with Easy Pricing.
Reviews (1)
Susie Lu
Jun 23, 2018
Simple Solution is the ONLY place anyone should go to for their industrial/business media, cabling, and computer service needs. The owner, Sigi Valencia, treats customers with the highest respect and patience; above all, his team and he himself deliver services with indisputable integrity, technical expertise, and professionalism. When I called around to ask for help with my never-ending residential media issues, I wasn't able to get anyone to respond promptly.
When I called and learned that Simple Solution only handles industrial accounts, I was pleasantly surprised that Sigi called me back after I left a message with the receptionist. He explained to me that he only handles business accounts, but took time to listen to my issues with patience. He gave me several recommendations of places that could handle residential media issues.
Unfortunately I had to call Sigi back to explain that I was totally defeated to have any of his recommended services come fix our media issues quickly, and that my problem was "un-fixed" by other vendors multiple times over the course of the past year. Incredible as it may sound, Sigi offered that he himself, or one of his techs, Brandon, would come help me out the next day.
Sign refused to charge me for anything, as he said 1. he doesn't handle residential accounts, and 2. it appeared that my problem could be easily fixed by him or Brandon. He did it purely to help someone who's in need. Brandon, the tech who works for Sigi, was equally courteous, patient, and respectful as Sigi. He fixed my problem "completely" and refused to receive any kind of gratuity.
Service places with technical expertise like The Simple Solution just doesn't exist any more. If you have any industrial IT/media need, DO try The Simple Solution. Besides the fact that Simple Solution knows "their stuff" (as my media/cabling problems that were unfixed by others and now 100% fixed by Simple Solution), they have the professionalism and integrity that would back up their expertise!
When I called and learned that Simple Solution only handles industrial accounts, I was pleasantly surprised that Sigi called me back after I left a message with the receptionist. He explained to me that he only handles business accounts, but took time to listen to my issues with patience. He gave me several recommendations of places that could handle residential media issues.
Unfortunately I had to call Sigi back to explain that I was totally defeated to have any of his recommended services come fix our media issues quickly, and that my problem was "un-fixed" by other vendors multiple times over the course of the past year. Incredible as it may sound, Sigi offered that he himself, or one of his techs, Brandon, would come help me out the next day.
Sign refused to charge me for anything, as he said 1. he doesn't handle residential accounts, and 2. it appeared that my problem could be easily fixed by him or Brandon. He did it purely to help someone who's in need. Brandon, the tech who works for Sigi, was equally courteous, patient, and respectful as Sigi. He fixed my problem "completely" and refused to receive any kind of gratuity.
Service places with technical expertise like The Simple Solution just doesn't exist any more. If you have any industrial IT/media need, DO try The Simple Solution. Besides the fact that Simple Solution knows "their stuff" (as my media/cabling problems that were unfixed by others and now 100% fixed by Simple Solution), they have the professionalism and integrity that would back up their expertise!
