Business Details
44 Years
experience
Emergency
services
Your Trusted IT Partner for Secure, Reliable Technology Solutions
Since 1982, Merit Solutions has been a trusted partner for businesses seeking reliable IT solutions. Our team of experts specializes in cybersecurity, cloud technology, and IT compliance, empowering organizations to thrive in an ever-evolving digital landscape. With decades of combined experience, we deliver tailored services that protect data, enhance productivity, and ensure seamless connectivity. Our commitment to innovation and client satisfaction has earned us a reputation as a leader in the industry. We prioritize clear communication, ensuring clients understand complex technical concepts.Our 24/7 support guarantees rapid resolution of issues, minimizing downtime. Through strategic partnerships and a focus on emerging technologies, we help businesses adapt and grow. Our proven methodologies, including daily system monitoring and quarterly reviews, provide transparency and accountability. Clients across diverse sectors rely on our expertise to navigate technological challenges. With offices in Virginia and Rhode Island, we serve businesses throughout the Northeast and Mid-Atlantic regions.
Services
Cybersecurity
Cloud Solutions
IT Compliance
Tech Repair
Security Training
Virtual CISO
Office Relocation Support
Phishing Education
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of experience in IT solutions tailored to small businesses.
- Our US-based technicians provide prompt remote support with clear communication.
- We implement advanced cybersecurity measures to prevent data breaches.
- Our 24/7 service ensures rapid resolution of critical IT issues.
- We provide quarterly business reviews for transparent technology management.
What people say
Knowledgeable and friendly service
Quick service
Excellent service
Prompt and efficient
Go above and beyond
Services
Cybersecurity
Our cybersecurity solutions protect businesses from data breaches and cyberattacks through advanced threat detection, phishing education, and compliance frameworks. We implement customized security protocols to safeguard sensitive information while ensuring regulatory compliance. Our proactive monitoring identifies vulnerabilities before they become risks.
Cloud Solutions
We help businesses transition to cloud-based systems for improved scalability and remote accessibility. Our cloud solutions optimize data storage, enhance collaboration, and reduce infrastructure costs. We ensure secure integration with existing IT environments while maintaining continuous system performance.
IT Compliance
Our compliance services assist organizations in meeting industry-specific regulations through documented processes and audit-ready systems. We specialize in CMMC compliance for defense contractors and FDA regulations for pharmaceutical companies, ensuring technology aligns with legal requirements.
Tech Repair
We provide rapid IT repair services through remote diagnostics and on-site assistance. Our technicians resolve hardware/software issues within 15 minutes or less, minimizing business disruption. Daily system monitoring prevents recurring technical problems and maintains optimal performance.
Security Training
Our security training programs teach employees to identify phishing attempts and follow best practices for data protection. We deliver customized workshops that create security-conscious cultures, reducing human error as a vulnerability point in organizational networks.
People
Pete Peterson
Chief Executive Officer
Pete Peterson leads Merit Solutions with over 20 years of executive IT leadership, focusing on strategic growth and innovative technology solutions for business clients.
Larry Robertson
Chief Technology Officer
As CTO, Larry Robertson oversees technical operations with expertise in system architecture and cloud infrastructure, ensuring cutting-edge solutions for MERIT's clients.
Gabe Miller
Chief Information Security Officer
Gabe Miller specializes in cybersecurity strategy, implementing advanced protection measures and compliance frameworks to safeguard client data against evolving digital threats.
Nick Hudak
Director of Service Delivery
Nick Hudak manages service operations with a focus on client satisfaction, ensuring timely implementation of IT solutions and maintaining high service quality standards.
Michael Semper
General Manager, Providence
Michael Semper leads MERIT's Rhode Island operations, combining technical expertise with client relationship management to deliver tailored IT services in Southern New England.
Questions
What IT services does MERIT 2.0 offer?
We provide cybersecurity, cloud solutions, IT compliance, technical repair, and security training tailored to small and mid-sized businesses.
How does MERIT ensure cybersecurity?
We implement advanced threat detection, phishing education, and compliance frameworks while providing continuous system monitoring to prevent breaches.
Do you offer 24/7 IT support?
Yes, our 24/7 service guarantees rapid resolution of critical issues with remote support available within 15 minutes or less.
Which areas do you serve?
We serve Hampton Roads, Southern New England, and surrounding regions including Virginia, Rhode Island, and Massachusetts.
Reviews (3)
Matt Beasley
Mar 03, 2021
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Very impressed with their professionalism and willingness to help another local business. Thank you so much!
Lane Hayden
Dec 10, 2019
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I have been using Merit Solutions for 20 years as my managed service provider. They are the best in the business and have bailed me out of problems many times, highly recommend them
Roger Deaton
Apr 20, 2015
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Very professional, very impressed. They treated me well and fixed my computer issues quickly and economically. I highly recommend them.
