Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. Their remote monitoring and troubleshooting tools plus their bright and professional engineers get the job done. Network 1 has quickly risen to my short list of top-notch providers. Network 1 understands how important it is for our end users to be able to perform the tasks required by their jobs without being hassled by technology problems. I highly recommend them to others who want it to 'just work.'
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Network 1 designs, builds and supports the IT you need to run your business more securely, productively and successfully. For more than two decades, we've built Network 1 to be your IT partner. Our clients know they can depend on us to provide the technology know-how they need to run their businesses effectively.
Local Support: We have 30+ people in our Sandy Springs office, including desktop engineers, network engineers, senior engineers, project engineers, network operations and client managers. No client-facing functions are outsourced. Exclusively Metro Atlanta: While our competitors distract themselves by moving into different cities, we remain focused on our clients in Metro Atlanta and have done so since 1998. The grass is green right here. No Finger Pointing: Not sure what your technology issue is? No worries!
Most computer issues people have are with their workstation, not the server or network. Doesn't it make sense to have great desktop engineers - and plenty of them - in place to help with these issues? Also, let the engineers answer the phone directly - not some "go between" or "message-taker. Network 1 only hires experienced desktop engineers with aspirations to become future leaders in the organization. We put client-centric knowledge at their fingertips and put a seasoned engineer in with them - so they can "escalate" without leaving the team.
Our Network Operations Center (NOC) monitors your servers and network 24 hours/day, 7 days/week, 365 days/year using a sophisticated remote management platform from N-Able Technologies. Properly configured monitoring combines a proven tool and process with a client-centric workflow and best-in-class practices.
Reviews (3)
Destiny Gay
Jan 20, 2021
Our company switched over to Network 1 after having a bad experience with a prior IT company and they have completely changed our perspective on what its like to deal with an IT company. Their staff is IMMACULATE! They are so kind and so willing to help you whenever you need it. They are extremely detailed up to the very last second they are on the phone with you or on site assisting.
They are just so kind and thoughtful, they have made my day on more than one occasion. One of my favorite things about Network 1 is they don't male you feel less than for not understanding something, instead they explain it to you and make sure you understand what's going on before the call is over or they leave the site. I will ALWAYS recommend them to anyone looking for an absolutely amazing experience, an incredible staff, and an all around great time dealing with an IT company. Love these guys & gals.
They are just so kind and thoughtful, they have made my day on more than one occasion. One of my favorite things about Network 1 is they don't male you feel less than for not understanding something, instead they explain it to you and make sure you understand what's going on before the call is over or they leave the site. I will ALWAYS recommend them to anyone looking for an absolutely amazing experience, an incredible staff, and an all around great time dealing with an IT company. Love these guys & gals.
Julianne Collins
Jan 29, 2020
My company has been with Network 1 for several years and I personally have worked with them for about a year and a half now. They have been nothing but professional, helpful and genuine the entire time. I've developed good relationships with the staff and always feel I have a direct contact when needed. Any computer or software issues our company has are handled efficiently and I feel confident submitting a ticket and knowing it's going to be resolved ASAP, with a follow up from whomever completed the ticket.
We recently went through a domain change for our email addresses, something that was a daunting task and we had one engineer work with us throughout the whole process, explain every step and ultimately made the switch a breeze. I'm thankful for Network 1 and recommend them highly.
We recently went through a domain change for our email addresses, something that was a daunting task and we had one engineer work with us throughout the whole process, explain every step and ultimately made the switch a breeze. I'm thankful for Network 1 and recommend them highly.
Jeb Butler
May 23, 2019
Great folks. I spoke with Richard on the phone about hiring Network 1, and the next morning he was at my office to discuss it in person. As it turned out, Network 1 wasn't a great fit for what I needed. He told me that up front, recommended a couple other folks, and could not have been nicer about it. Great folks, and if my needs change, I'll hire them.
