Channel Data Systems

I've worked with Don McCaffrey and the team at Channel Data Systems for many years. Don is always responsive and efficient with his response times and has yet to let me down. Even after moving out of state I continue to use their services. Highly recommend if you're looking for professional service at a fair price.

They were very helpful when my laptop wi fi board failed and they provided me a USB work around. Nice to be able to walk in and have personal service. Thank!

Channel Data Systems is the valuable remote IT department for me as an individual, our small business and many others. If I have an IT problem, I tap a button, give a quick explanation about the problem and they login to my network and go to work.

Channel Data has worked on 3 different laptops in last 2 months. Felt completely confident in leaving 2 work laptops for repair and they were-repaired! Saved my life. Thank you. A now devoted customer.

I do love this outfit. I have been doing business with them since I opened my business at the dawn of the new millenium. They make custom computers, so I have always been able to specify what HW & SW as well as functionality I wanted, e.g. drive type and size, RAM, what files to migrate, what OpSys & SW to load and how to configure the user interface.

And no bloatware or shovelware! All of their machines have lasted me 6 years and I have yet to have a drive failure or a peripheral that could not talk to the computer. CDS techs are kind and honest and very very smart. They never talk down to me, even though they have probably heard it all before. Jennifer, the paperwork guru, is lightning fast. Bill is especially refreshing in the attitude he brings to doing business. The vibe is very "We have your back." CDS is located at the end of the State St 101 freeway ramp.

No reviews!? How. These guys saved my business when my email servers went down in the middle of the day. They had me back up and running in a couple of hours. I went to an online company last time and it took them three days. I lost a lot of business because of that. Might depend on the circumstances, but it was much nicer to be able to ask questions face to face.

They were very professional, and empathetic about my situation. They recommended that I turn on backups to minimize future loss. I can't believe the other guys didn't go that extra mile for me when it was so obvious to Dane. Now I'm working with him to get a more reliable server in place (mine is 10 years old) with something that will not only make backups, but reduce damage during power outages and keep my data safe even if my drives fail.

It's a small place with only a few employees, but I like that because I know their names and it has a small town, courteous feel there. As a small business, I'm always going to trust other small businesses because CDS treats me like my business matters and they understand that if I lose clients, that's hard on the finances. My little place means so much to me, but to those huge repair places in town, I'm just another review. If you support small businesses in Sb, give these guys a chance. They'll take care of you. Thanks CDS!

Channel Data is absolutely the BEST! Very professional, trustworthy, and great in customer service; not found in most business today! They know what their doing! Thanks Bill and Staff. I've dealt with them for over 20 years and am always happy with the outcome. Joe B.

This place is great. Dane Ward did a great job replacing our server with his custom design. It's so reliable! Way better than our old system. Before that, it was always going down. He was always on it right away, and worked diligently to get it back up and running as quickly as possible---but sometimes you just have to call it a day with your old hardware and upgrade.

I don't regret it! We've stopped losing clients due to outages, so I'm very pleased. I've also asked Dane to come to my company to help with getting our office PCs updated and ready to meet HIPAA compliance standards and he even took care of sending out my personal Macbook for me when the screen stopped working. All I had to do was drop it off and he delivered it to my office after it was repaired! Dane works closely with my own, budding IT guy to give him guidance where needed and checks up on our servers regularly to make sure it's kept up-to-date and working.

He even added in some kind of file or something that will give us protection against the dreaded ransomware virus. He's always friendly, personable, explains things at a level where I can understand them, doesn't waste my time, and tries to do his best to get us the exact equipment to meet our needs (instead of one of those guys who encourages you to overspend on things you don't need!). You won't find a better systems admin!

I came here on a whim when my laptop started making some unpleasant noises on boot up. Don, one of their technicians, was able to diagnose the issue in moments (busted fan.) He kept in good contact while my laptop was in the shop. When a part order was required he laid out my shipping options so I could choose between time vs cost. Very fast, very efficient, reasonably priced, and my laptop looks brand new (they clean and polished the device after the repair.) Thanks Don and CDS team! Keep up the good work.

I have been a CDS customer for many years and have always been satisfied with their work, I highly recommend this company.