To attempt fixing network connectivity problems, click Tools, and then click "Diagnose Connection Problems." On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP). See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting). Some sites require 128-bit connection security.
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