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After 43 years MCS, Inc. is closing due to changing dynamics in the computer repair industry. Our sister company MCS Services, Inc. is still open for business at the same location at 2831 N Broadway. MCS sells, services, and supports numerous Apple computer related products to provide support solutions.

MCS has been marketing and servicing Apple related products for over 43 years. Our customers are our TOP priority. If you have other product requirements that you don't see listed, please e-mail MCS with your requests or contact us at 865-689-6601.
Reviews (9)
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Kev DayAmerican
Jun 26, 2021
Brought in my 27 iMac for adding additional RAM and clean up my hard drive and external drive. These folks have been my go-to team since 2015 and they never let me down. They are tops in communication and service. Very affordable by far. My Mac now screams. even more than the first day I bought it 3 years ago. Great job!
Viola Schneider
Jun 12, 2021
I called MCS recently in a panic because my iMac hung up during a security update and appeared to be dying. Jonathan Cooper from MCS contacted me, and advised me to set up Time Machine to do a complete backup prior to his coming to my house to service my machine. I did, and he diagnosed a hard disk failure in my very near future. He took my machine, installed the recommended solid state drive, and restored my documents/ apps from the Time Machine backup.

I feel like I have a new computer. The speed is so much faster I can't believe it. And now that I have Time Machine running I am protected from data AND application losses. I highly recommend this company for anyone who needs service on their Apple computers.
Ashley Schwartz
Apr 22, 2021
I can't say enough about this place. I will NEVER waste my time in a crowded Apple store again. My main office computer crashed, Apple is closed due to covid so I chose this place after finding them through Apple. They gave me an estimate after looking at my computer, but after further conversation when they found out what I was doing would be a security issue they educated me on the importance of having a newer operating system.

I had a newer computer that they were able to upgrade the hard drive and operating system on and dump all the information from the outdated computer onto it as well as reformatting the outdated computer and getting it up and running for me to use for personal uses. They saved me money when they didn't have to and I learned a very important lesson. Jonathan must have stayed on the phone with me for 30 minutes, being very patient and explaining my options.

They also knew that I couldn't be without the computer long so they rushed the repair and had it done a day earlier than I expected. Cannot wait to bring all my other old computers to them! Amazing place, great customer service.
Ellie Matthews
Apr 11, 2021
Alan and everyone else at MCS provides incredible service at a reasonable price. MCS is one of the only local places open at the moment, and I can't thank everyone there enough for resolving the issues with my MacBook Air in such a timely manner.
G. Clayton
Mar 28, 2021
I was referred to MCS Services by Apple Support (the Apple Store in the mall is currently closed due to Covid). I was told by Apple Support that my camera issue would be a quick, simple fix. Called MCS and the gentleman that answered the phone indicated that "camera issues on a Mac are SUPER expensive!". I responded, "How in the hell do you even know what the issue is, you haven't seen the computer yet?" He responded, "okey dokey". Watch out for these guys, they will give you a real taste of "southern hospitality"!
Charlie Ireland
Mar 04, 2021
My Mac mini crashed and I didn't have everything backed up. The excellent techs not only recovered my data, they installed a new solid state hard drive that made my computer comparable to a brand new one at a great cost saving. It now runs much faster and with a huge hard drive capacity. These guys are great at what they do and I highly recommend giving them a chance to repair and update your computer before purchasing a new one. Oh, and they are very honest and forthright in meeting you needs. Thanks MCS!
Greg Murrell
Mar 12, 2020
Highly recommend. Repaired my daughter's MacBook in just a couple of days. Very knowledgeable and professional!
H. R.
Dec 27, 2019
Love this place! After working with Apple support for days and they couldn't fix my laptop issues via phone they recommended me to go to see these guys, and I tell you what they fixed my problems on my Macbook Air Laptop and exceeded my expectations! Price was Great and even though tech spent more time on what he quoted me he honored his word and only charged me what he had originally said. I'm very happy with the service and will definitely recommend them to anyone.
Dare To Think
Jun 06, 2018
Don't bother going to Apple's Store for help - they know nothing. MCS Service IS the Most knowledgeable place to go for computer needs. Very helpful, very friendly, very reasonable prices. 5 stars aren't enough, seriously.