Xonicwave

Brad at Xonicwave is the best IT service technician out there! He works diligently in finding solutions to any problem you present him with and he does not forget about you! In other words, he responds quickly and consistently. I highly recommend Brad and his services and Xonicwave.

This company has been in business for over 10 years and ran by the same person, Chad Moore. I think this says a lot about the company and the way it does business. I learned about Xonicwave through a mutual friend of the owner. I checked out the website and couldn't believe all of the security and managed IT services they provide. They also have links to download Microsoft Software. I would recommend Xonicwave for small businesses that are looking for quality IT specialist that speak English, not IT.

Our firm has nothing but praises for Xonicwave. They are very responsive to any and all questions or problems that we have had. They go out of their way to make sure that their customer's issues are addressed and most importantly understand that most businesses live off of their computers, and they make it their goal to ensure that no time is wasted in alleviating any technical problems that you encounter. I would recommend them to any business, both for their customer service and their effectiveness.

Mark and Michael at Xonicwave are always quick to respond when a computer issue arises. They fix IT problems quickly and that allows us to continue with our work day with minimal interruption. But, just as importantly, they have great attitudes. Always eager to help. Thanks guys!

We, at the Foundation for Enterprise Development, have used Xonicwave for many years. We enjoy their attention to detail, quick answers to emails, and thoroughness. Alex has been our most recent tech who always greets us with a friendly smile and quickly conquers our IT issues. Thank you Xonicwave for a job well done!

Our small law firm is currently undergoing a revamp of all of our old computer systems. Xonicwave has been a lifesaver throughout the entire process thus far. Recently, we had some power outage/surge issues, which caused our old server to completely crash (it wouldn't even power on) and some of our internet ports to blow. Xonicwave was able to recover all the files stored on the crashed drive and restore internet connection to all of our workstations, with minimal downtime.

They make themselves available any time of day and are always pleasant and efficient in solving our issues, no matter how big or small. System transitions are a scary thought, but working with Xonicwave has put our minds at ease with this transition. We look forward to a long-standing relationship with this IT company!

My company, Fortis Advisors, has been using Xonicwave's services for over one year now. We highly recommend Xonicwave to any company looking for an IT service provider. They are always responsive, they can solve most issues from their office by connecting to our computers remotely, and they are always able to visit our office if the need arises. We work most frequently with Mark Prince and Alex Lesberg, but the entire Xonicwave team is very friendly and professional.

I work with Xonicwave on a daily basis and I have never been left unsatisfied. Our account technician, Micheal, is one of the friendliest, most helpful people I have had the pleasure of working with. He is always available at a moment's notice and always find a solution to our issue. They are extremely knowledgeable, always upfront/straight forward and speak about high level technical things in a language we can understand. Knowing we have such reliable support really puts my coworkers and myself at ease. I highly recommend Xonicwave for all things IT/computer support.

I have worked with Xonicwave at other companies and now that I have started my own company, there is simply no other option for IT services. The team at Xonicwave is professional, available and just plain great. Our problems are solved with efficiency and great customer service. I would recommend their services to any company, big or small. Personalized services are hard to come by these days, but with Xonicwave you still get the hands on, personal service that we all crave. Bottom line, they are amazing, you will not be sorry!

Michael Leeper at Xonicwave was very helpful resolving my issue. I did not respond right away because I got busy but he sent me email reminders that they were available to assist me when I was ready. When I called his patience with my limited technology knowledge was greatly appreciated as he walked me through the process to identify my issue and connect our computers so he could fix my problem. It was a pleasurable experience and I would recommend Xonicwave to anyone who needs support for their business technology.